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Tag: artificial intelligence


Capital and Risk, Operational

Fintechs will be at the heart of the next wave of security wars

July 27, 2021

Via: FinTech Futures

Today, UK fintechs make up 10% of global market share, are collectively worth more than £11 billion in annual revenue, and earned more investment than the next five biggest European countries combined. Seeking to capitalise on this staggering growth, the […]


Channels

How COVID-19 has accelerated the use of digital banking solutions in Africa

July 20, 2021

Via: FinTech Futures

Distinct patterns and relationships have emerged in Africa and will continue to shift – across organisations, businesses, regulators, consumers and society. Green shoots have already presented themselves, and the future players have not only capitalised on this but have already […]


Capital and Risk, Operational

BBVA and Google Cloud Form Strategic Partnership to Drive Security Innovation in Financial Services

February 23, 2021

Via: PR Newswire

BBVA and Google Cloud today announced a new strategic partnership to transform the bank’s security strategy by optimizing and improving its security infrastructure. As part of this global agreement, BBVA will collaborate with Google Cloud in the development of groundbreaking […]


Capital and Risk, Operational

Learning to safeguard vulnerable customers in a digital world

February 19, 2021

Via: FinTech Futures

This is a sizeable figure and one that could grow if the economic impact of COVID-19 worsens. According to one BBC report, two million people deferred repayments on credit cards and loans at the height of the pandemic in spring […]


Retail Banking

US challenger Bella plans launch around conversational banking

October 30, 2020

Via: FinTech Futures

The entrant wants to offer coordinated checking and savings accounts. Like many up and coming new banks in the US, it offers no maintenance fees, and no minimum balance requirements. Its unique offering is a “karma account” through which users […]


Capital and Risk, Operational

Unlocking the benefits of unstructured data in banking

October 20, 2020

Via: FinTech Futures

But the sector wasn’t always as open to embracing new technologies. Until the arrival of challenger banks like Monzo and Starling Bank a little over five years ago, who showed the benefits that taking a digital-first approach could bring, traditional […]


Retail Banking

Visa partners with Clinc to offer clients conversational AI

March 5, 2020

Via: Banking Technology

The firm will serve the banks, credit unions and financial institutions which use Visa’s application programme interfaces (APIs) with voice-powered capabilities such as fund transfers, bill payments and opening a new credit card. The Michigan-based firm, which launched its first […]


Regulations

Deutsche Bank already using robots as it gears up to cut 18,000 jobs

November 22, 2019

Via: Banking Technology

The bank’s head of operations for corporate and investment banking Mark Matthews told Financial News that machine learning tools have already saved “680,000 hours of manual work”. Matthews say the bank has so far used bots to process five million […]


Retail Banking

Bank of Georgia launches AI-powered personal finance tool

November 14, 2019

Via: Banking Technology

MBank, underpinned by technology company Strands, will feature smart personal finance management to help users track their spending and categorise their finances, income, and expenses. “Putting personal finance management at the heart of digital banking gives way to smart, personalised […]


Retail Banking

Bank of America chatbot logs 50 million requests in first year

May 29, 2019

Via: Finextra

Since its nationwide rollout in June 2018, Erica has: Completed over 50 million client requests – from everyday banking activities to more complex tasks – through the latest in artificial intelligence (AI), predictive analytics and natural language processing. Been engaged […]


Uncategorized

Personetics brings AI to small business banking

May 15, 2019

Via: Finextra

The Personetics solution is designed to help small businesses proactively manage their day-to-day banking needs, optimize cashflow and ensure they have enough liquidity to support future growth. Integrated into the bank’s online and mobile experience, the solution enables business owners […]


Channels

US challenger bank Newbridge will start spreading the news

January 24, 2019

Via: Banking Technology

Based on Broadway, the start-up will be looking to make a grand entrance and a real show of its ambitions. The bank says it will offer a transaction processing engine integrating businesses and their digital-native customers for banking services. This […]


Capital and Risk, Credit

AI to outperform human credit decisions by 2024 – survey

January 21, 2019

Via: Finextra

Intertrust, a global leader in providing expert administrative services to clients operating and investing in the international business environment, surveyed over 500 capital markets executives to identify the impact that disruptive technology is having on jobs and skills. Of these, […]


Activity, Channels, Corporate Banking

UniCredit on edge of tomorrow with new innovation team

January 17, 2019

Via: Banking Technology

It will be a mixture of internal and external specialists. Unicredit says this follows on from the recent appointment of Finja Kütz as group chief transformation officer. Kütz says it is an “exciting initiative which aims to actively deliver tangible […]


Channels

Morgan Stanley says yes to Yext for finance advice

December 12, 2018

Via: Banking Technology

According to digital knowledge management (DKM) platform Yext, this will help the bank’s staff enhance prospecting success. “Artificial intelligence (AI) powered services have transformed the way people search for financial services, making it vital for financial advisors to provide direct […]


Regulations

What Facebook’s Data Debacle Could Mean for Banking

May 2, 2018

Via: Bank Director

There was a particular moment on the second day of his most recent testimony Facebook CEO Mark Zuckerberg struck a rare smile. Zuckerberg, on Capitol Hill to answer pointed questions about the scraping of company’s data on 87 million of […]


Activity, Investment Banking

BNP Paribas, Barclays and Goldman Sachs Invest in AI Startup Digital Reasoning

March 20, 2018

Via: Bank Innovation

Artificial intelligence startup Digital Reasoning has raised $30 million from a group of major banks, in a round led by French bank BNP Paribas. The other investors include U.K.’s Barclays, Square Capital, Goldman Sachs, Nasdaq, Lemhi Ventures, HCA, and the […]


Capital and Risk, Channels, Operational

Robotic Process Automation: Taking the Robot out of the Human

February 5, 2018

Via: Finextra

As Business Process Management (BPM) continues to develop, one of the most exciting and high profile aspects of it is that of Robotic Process Automation (RPA). RPA is transforming organisations across all industries, leading experts to believe that it is […]


Uncategorized

Open Banking: Redefining the Private Banker

January 18, 2018

Via: Finextra

The acclaimed author and social commentator Malcolm Gladwell once commented, “We learn by example and by direct experience because there are real limits to the adequacy of verbal instruction”. With Open Banking, private banking can be available to all A […]


Retail Banking

Banks need to swipe their ‘social media’ cards to pay up for Personalization!

November 21, 2017

Via: Finextra

When customers walk into their bank, they normally expect to talk to a personal banker or customer manager to discuss their need or issue. With every customer tending to demand personalized relationship with their banks, scalability issues creep in for […]