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Category: Channels


Channels

PayPal CFO: Pandemic has created ‘inflection point’ for digital payments

March 5, 2021

Via: Payments Dive

PayPal has been one of the few benefactors of the COVID-19 landscape, as consumers were forced to pivot from in-person contact and conduct most transactions virtually. But the company isn’t lowering its expectations as the end of the pandemic grows […]


Channels, Retail Banking

How Banks Kept Customers During the Pandemic, Even Commercial Ones

February 11, 2021

Via: Bank Director

Despite closed branches and masked interactions, the coronavirus pandemic may have actually improved customers’ relationships with their banks. They have digital channels to thank. That’s a shift from the mentality pervading the industry before the pandemic. Business lines like commercial […]


Channels

US-based paytech Modern Treasury raises $38m in Series B

January 26, 2021

Via: Banking Technology

The company says its payment operations and treasury management solutions have experienced “explosive growth”. The software enables users “to instantly close books with continuous accounting, manage payments and banking through a single platform, and have complete cash visibility”. Last year, […]


Channels, Regulations

Trump bans transactions through Chinese apps including Alipay

January 7, 2021

Via: FinTech Futures

According to Reuters, Trump issued the executive order just 15 days before his successor, Joe Biden, is set to be inaugurated. It bans transactions in the US via major Chinese Big Tech wallet providers including Ant Group and Tencent. President-elect […]


Channels

Digital Banking in 2020: Trends & Customer Engagement Tips

January 6, 2021

Via: TechBullion

Mobile consumer trends have touched new heights with the outbreak of Covid-19 which has disrupted the global economy like no other with the trendline dipping with uncertainty. This disruption has given an opportunity to a lot of companies to increase […]


Channels, Retail Banking

Three Reasons to Prioritize Digital Customer Service

December 18, 2020

Via: Bank Director

Consumers and businesses are increasingly choosing to complete financial tasks in digital channels, but banks have largely failed to evolve their customer service and support strategies. Traditional phone service models that banks have relied on for decades are notoriously frustrating […]


Channels, Retail Banking

Google Pay unveils integrated banking challenger Plex

November 23, 2020

Via: FinTech Futures

Plex is a checking and savings account. Google says the banking challenger will have no monthly fees, overdraft charges or minimum balance requirements. Come 2021, the US Big Tech’s 11 bank and credit union partners will offer Plex accounts to […]


Channels

European Central Bank taps SIA and Colt to connect market infrastructure

November 23, 2020

Via: FinTech Futures

SIA and Colt will help the ECB connect through a single access interface, the Eurosystem Single Market Infrastructure Gateway (ESMIG). ESMIG is a component in the implementation of the Target and Target2 securities and instant payments consolidation projects. The ECB […]


Channels

If consumers welcome new payment options, why are they slow to adopt them?

November 18, 2020

Via: FinTech Futures

Consumers largely welcome a more diverse range of payment choices, but do not always take advantage of them when managing their money. These are some of the latest findings of the 2020 ING International Survey on new technologies which provides […]


Capital and Risk, Channels, Credit

Google Expands Pay App With Bank Accounts and Debit Card

November 18, 2020

Via: TheStreet

Alphabet’s Google (GOOGL) – Get Report said it expanded its Google Pay app to enable users to open back accounts, pay friends and manage budgets. The updated application debuted Wednesday. Alphabet partnered with Citi (C) – Get Report and Stanford […]