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Category: Retail Banking


Activity, Retail Banking

Reserve Bank of Australia set to conduct “holistic review” of retail payments regulation

June 21, 2024

Via: FinTech Futures

The review was announced by Ellis Connolly, head of payments policy at RBA, during his speech at the Merchant Risk Council Conference in Melbourne this week. Connolly confirmed that the review would take place once the Australian government completes its […]


Activity, Retail Banking

J.D. Power Ranks U.S. Bank Highest in Customer Satisfaction for Retail Banking in California

May 16, 2024

Via: Yahoo

For the fourth consecutive year U.S. Bank has received the highest score in California in the J.D. Power 2024 U.S. Retail Banking Satisfaction Study of clients’ satisfaction with their primary bank. The U.S. Retail Banking Satisfaction Study, now in its […]


Activity, Capital and Risk, Credit, Retail Banking

Barclays reportedly leading the race to take over GM credit card programme from Goldman Sachs

May 1, 2024

Via: FinTech Futures

A report by The Wall Street Journal this week says Barclays is the leading contender in the race to take over the programme, which specifically serves purchasers and owners of General Motors vehicles. Barclays previously went head-to-head with Goldman Sachs […]


Activity, Retail Banking

US neobank Mercury enters consumer banking market with Mercury Personal

April 18, 2024

Via: FinTech Futures

Founded in 2017, Mercury states customers of its new solution will have access to features such as customisable debit card limits, worldwide ATM fee reimbursements, no-fee domestic wires and ACH transfers, alongside no minimum balances. In addition, at the time […]


Activity, Retail Banking

JPMorgan Chase to let brands target customers based on spending data

April 3, 2024

Via: Banking Dive

JPMorgan Chase launched a business Wednesday that will help marketers target customers based on their spending habits. Chase Media Solutions, billed as the only bank-led platform of its kind, connects Chase’s 80 million customers to retail deals tailored to their […]


Activity, Capital and Risk, Operational, Retail Banking

Missouri’s Central Bank taps Personetics for AI-powered money management solution

March 28, 2024

Via: FinTech Futures

Central Bank states that the move will enable it to deliver goal-oriented savings and wellness programmes to its digital users, offer real-time personalised financial advice and introduce an improved money management hub. Daniel Westhues, executive VP and CMO at Central […]


Activity, Retail Banking

Mobile banking app for kids and teens, Cashee, to launch in Saudi Arabia

March 25, 2024

Via: FinTech Futures

Founded in 2020, the start-up has three co-founders: Smeetha Ghosh (CEO), Brad Whittfield (CFO), and Gups Jutla (COO). Cashee describes itself as “a banking and financial education platform” and says it’s “empowering youth to create better money habits”. Once launched, […]


Activity, Retail Banking

The evolving relationship between supermarkets and banking and the key role of fintechs

March 18, 2024

Via: FinTech Futures

This analysis begins with a look at some of those that did it first. Although a well-established retailer and grocer, it would take 78 years for British supermarket Tesco to tap the financial services market, a push led by the […]


Activity, Retail Banking

Online pension provider PensionBee announces US expansion plan

March 4, 2024

Via: FinTech Futures

Described as a “transformative step” for the firm by company CEO Romi Savova, PensionBee hopes its US operations will match or exceed the scale of its UK business within the next decade, adding that the US defined contribution pension market […]


Activity, Retail Banking

New York Fed Bank analyzes BNPL usage

February 19, 2024

Via: JD Supra

On February 14, the Federal Reserve Bank of New York (NY Fed) published a blog post evaluating different households’ use of buy now pay later (BNPL) products, which it generally described as “loans that are payable in four or fewer […]


Activity, Capital and Risk, Credit, Retail Banking

US Bank partners Pagaya Technologies for inclusive lending with AI

February 16, 2024

Via: FinTech Futures

The partnership will see the bank adopt its partner’s embedded lending technology and credit intelligence network to induce a “second review” of a loan application should the applicant fail to meet its traditional lending requirements the first time around. A […]


Activity, Retail Banking

HSBC completes sale of French retail banking business to CCF

January 2, 2024

Via: FinTech Futures

News of the sale first broke in May 2021, with HSBC reportedly having paid more than €1 billion for New York-based private equity firm Cerberus Capital Management to take its loss-making French branches off its hands. As of 1 January […]


Activity, Retail Banking

Apple’s partnership with Goldman Sachs is reportedly nearing its end

November 29, 2023

Via: FinTech Futures

The US tech titan has proposed ending its credit card and savings account partnership with the bank within the next 12 to 15 months, according to sources at the Wall Street Journal and CNBC. The pair first came together back […]


Activity, Retail Banking

Small business card debt has risen: Bank of America

November 17, 2023

Via: Payments Dive

Bank of America attributes the rise in small business credit card balances in part to increased spending in 2021 and the first half of 2022. The report focused on small businesses noted that credit card spending has remained at about […]


Activity, News, Retail Banking

Goldman Sachs reportedly seeks new issuer for General Motors credit card

November 9, 2023

Via: FinTech Futures

The programme serves purchasers and owners of General Motors vehicles, enabling them to earn rewards on their spending through the GM credit card. Goldman Sachs beat out a small number of bidders, including Barclays, in October 2020 to purchase the […]


Activity, Retail Banking

Early Warning’s digital wallet offering Paze readies for launch as the US’ biggest banks look to fend off Big Tech

October 30, 2023

Via: FinTech Futures

Named Paze, the new service will be offered by participating financial institutions in a bid to deliver an improved payment experience for consumers shopping online and fend off the growing advances of Big Tech giants in the financial services space. […]


Activity, Retail Banking

PayPal to sell Happy Returns to UPS

October 27, 2023

Via: Payments Dive

Together, UPS and Happy Returns will help provide “easy digital experience and established drop-off points with UPS’s small package network and footprint of close to 5,200 The UPS Store locations,” UPS CEO Carol Tomé said in a press release. Using […]


Activity, Retail Banking

JP Morgan and Mastercard’s new Pay-by-Bank solution goes live in the US

October 23, 2023

Via: FinTech Futures

The solution leverages Mastercard’s open banking technology to enable consumers to share their financial data to pay third parties directly from their bank account using traditional ACH banking rails. This process eliminates the need for customers to manually enter their […]


Activity, Capital and Risk, Credit, Retail Banking

Credit card debt tops $1 trillion, before the holidays even arrive

October 3, 2023

Via: Payments Dive

Holiday shoppers this year may have less room on their credit cards, and little enthusiasm for making that worse. In July, 61% of U.S. consumers lived paycheck to paycheck, 2 percentage points more than a year ago, according to research […]


Activity, Retail Banking

Is Profitability Modeling the Secret to Smarter Deposit Pricing?

September 13, 2023

Via: Bank Director

For banks competing with an increasing number of fintechs and nontraditional lenders for depositors, offering attractive deposit pricing is crucial. As deposit rates have risen rapidly, customers are increasingly cognizant of where they’re putting their money. “Higher interest rates, as […]