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Tag: digital banking


Channels

PayPal to avoid Chinese competition with new cross-border wallet

April 22, 2021

Via: FinTech Futures

Hannah Qiu, CEO in China for PayPal, told the publication her firm is avoiding competition from local players Alipay and WeChat Pay by looking abroad. PayPal has a history of success in China, especially when it comes to breaking into […]


Activity, Investment Banking

Nigerian fintech Appzone lands $10m for pan-African digital core banking solution

April 13, 2021

Via: FinTech Futures

Alongside CardinalStone, a private equity investment firm focused on Nigeria and Ghana, the round also garnered funds from V8 Capital, Lateral Investment Partners, Constant Capital, and Itanna Capital Ventures. The fintech says the fresh capital injection will bolster investment in […]


Activity, Channels, Retail Banking

How U.S. Bank tripled its digital account openings

March 17, 2021

Via: Banking Dive

By cutting more than half of the time it takes for customers to open a checking account online, U.S. Bank says it’s new streamlined platform, which it launched in August, has nearly tripled its digital checking account openings year-over-year. “The […]


Channels

Top Four Digital Trends for the Next Five Years

March 9, 2021

Via: Bank Director

The sheer amount of disruptions the banking industry endured in 2020 has cast a new light on banking industry trends. But will these disruptions translate into major shifts or further acceleration — especially with regard to digital growth — over […]


News, Regulations

Saudi Arabia plans new SME bank to underpin local funding

February 19, 2021

Via: FinTech Futures

The new bank, dubbed The Bank of Small and Medium Enterprises, will fill local funding gaps. “The SMEs Bank brings together all financing solutions under one umbrella,” says the Saudi Ministry of Commerce. It adds the bank gives SMEs access […]


Capital and Risk, Operational, Regulations

UK government unveils digital identity plans based on wallet tech

February 17, 2021

Via: FinTech Futures

Conservative MP and minister for digital infrastructure, Matt Warman, led the policy paper and calls it “a first stage industry prototype”. He also cites Canada, Australia, Sweden and New Zealand – countries taking similar approaches to digital identity as the […]


Channels, Retail Banking

How Banks Kept Customers During the Pandemic, Even Commercial Ones

February 11, 2021

Via: Bank Director

Despite closed branches and masked interactions, the coronavirus pandemic may have actually improved customers’ relationships with their banks. They have digital channels to thank. That’s a shift from the mentality pervading the industry before the pandemic. Business lines like commercial […]


Retail Banking

Goldman winds down Clarity Money to focus on Marcus Insights

February 3, 2021

Via: FinTech Futures

Due to close on 5 March, the app and website wind down – first reported by The Block – follows the bank’s gradual transition of Clarity Money’s “best” features to the Marcus app. The email sent to customers reads: “While […]


Channels

Digital Banking in 2020: Trends & Customer Engagement Tips

January 6, 2021

Via: TechBullion

Mobile consumer trends have touched new heights with the outbreak of Covid-19 which has disrupted the global economy like no other with the trendline dipping with uncertainty. This disruption has given an opportunity to a lot of companies to increase […]


Capital and Risk, Operational

Banks and bad actors: the race to digitally adapt

December 24, 2020

Via: FinTech Futures

Firms must start building on the lessons learned during the initial crisis if they are to survive the second wave, meaning customer experience and fraud should be working hand in hand right now for banking leaders. As an industry, banking […]


Channels, Retail Banking

Three Reasons to Prioritize Digital Customer Service

December 18, 2020

Via: Bank Director

Consumers and businesses are increasingly choosing to complete financial tasks in digital channels, but banks have largely failed to evolve their customer service and support strategies. Traditional phone service models that banks have relied on for decades are notoriously frustrating […]


Channels

If consumers welcome new payment options, why are they slow to adopt them?

November 18, 2020

Via: FinTech Futures

Consumers largely welcome a more diverse range of payment choices, but do not always take advantage of them when managing their money. These are some of the latest findings of the 2020 ING International Survey on new technologies which provides […]


Capital and Risk, Operational

Unlocking the benefits of unstructured data in banking

October 20, 2020

Via: FinTech Futures

But the sector wasn’t always as open to embracing new technologies. Until the arrival of challenger banks like Monzo and Starling Bank a little over five years ago, who showed the benefits that taking a digital-first approach could bring, traditional […]


Capital and Risk, Channels, Operational

The move to cloud-native banking and the role for continuous intelligence

September 25, 2020

Via: Finextra

According to research by Finastra and Efma, banks saw digital transformation as their most pressing issue for the future. 81 percent listed the move to digital as their biggest priority for the next one to three years, while 66 percent […]


Capital and Risk, Operational

The banking sector must adapt to thrive in the post-COVID-19 world

August 13, 2020

Via: Finextra

Banks have had to adapt quickly to function during COVID-19. For many, digitisation was the preserve of a few operational processes, and the industry is still way to reliant on paper to operate effectively in a virtual environment. The pandemic […]


Channels

Why the COVID-19 pandemic might be a catalyst for further adoption of worldwide real-time payments

June 12, 2020

Via: Finextra

The COVID-19 pandemic, which has already led to massive changes in business and consumer behaviour, is accelerating the adoption of digital payments and the interest in real-time payments across the globe. During a recent webinar we organized to discuss ACI’s […]


Regulations

US digital banking rules could change as OCC calls for input

June 8, 2020

Via: Banking Technology

The US banking regulator, part of the US Department of the Treasury, issued an advance notice of proposed rulemaking (ANPR) on Thursday to get comment from the industry on the country’s digital banking rules ahead of potential changes. It says […]


Retail Banking

Mobile banking service for US immigrants launches

May 29, 2020

Via: Finextra

Welcome Technologies is a for benefit corporation that has spent the last decade providing immigrants with health, education and legal support. Now, working with Green Dot, it is introducing PODERcard, an account and Visa card that aims to help close […]


Capital and Risk, Liquidity

Covid-19: A Driver for a New Era of Credit Risk and Rating Systems

May 7, 2020

Via: Finextra

The emergence of Covid-19 in Wuhan, China last December began a prolonged assault on the most important areas of our lives – our health and our financial wellbeing. Both are intrinsically linked, as we appreciate all too well these days […]


Capital and Risk, Operational

FCA issues coronavirus cryptocurrency scam warning

March 13, 2020

Via: Banking Technology

In a warning published on its website, the regulator says criminals and scammers are trying to take advantage of confusion and market instability in the wake of the virus’ spread across the globe. “Watch out for scams related to coronavirus […]