Category: Operational

October 11, 2023

The Michigan-based bank says it was looking to modernise its technology stack and utilise a “more modern” and “customer-centric” solution, and since choosing nCino, has been able to streamline operations, enhance its customer experience and strengthen its “competitive edge” in […]

October 11, 2023

Participation in the Federal Reserve’s real-time payment settlement service, FedNow, has expanded from an initial group of 50 banks and credit unions to more than 100, Fed Gov. Christopher Waller said Friday at a payments conference held by the Brookings […]

October 2, 2023

The technology’s ability to generate human-like conversations and impressive original content is being extolled by experts and common users alike across industries. From students to researchers, consultants, software developers, artists, media content creators, businesses, consumers of various services – the […]

September 7, 2023

An impersonation scam is when a scammer makes contact with an account holder, typically by calling them, and pretends to be from a trusted organisation to manipulate them into transferring them money. As the rise of digital banking services continues, […]

August 22, 2023

If the surge of funding into AI and the long queue of AI patents waiting to be filed are anything to go by, then the hype is far from over. And while clouds of concern surround this topic, just as […]

July 13, 2023

This was the primary narrative of a speech given by Nikhil Rathi, the regulator’s chief executive, at the Economist Impact event in London this week. Rathi’s speech centred around the growing impact of AI within the financial services industry, including […]

June 16, 2023

In 1992, I wrote a paper on the future of application development for Lloyds Bank. My paper described a vision of “end user development” to maximise flexibility and reduce cost of development. In this paper I called for the bank […]

June 8, 2023

As banks face an expanding array of threats and challenges, boards recognize the need to adapt their thinking. As a result, boards are increasingly taking a new approach to operational resilience. The topic of operational resilience calls to mind internal […]

June 1, 2023

Common and current inefficiencies include relying on manual reports created in spreadsheets across multiple systems, using email or word processing to capture and document approvals and serve as a system of record and inconsistent procedures across business functions. A digital-first […]

April 24, 2023

Sharegain’s digital securities lending solution will bolster JP Morgan’s existing client offering for wealth managers and online broker participants across 30 markets. The fintech’s end-to-end digital solution allows investors to generate revenue through loaning out their financial assets – including […]

April 14, 2023

Switching to a scalable, modular, cloud-based Software-as-a-Service (SaaS) model means Regions Bank can offer more personalised banking products and services, Temenos says. Regions Financial Corporation CEO and president John Turner says modernising the bank’s core systems “paves the way” for […]

April 13, 2023

With the rapid growth of eCommerce and the increasing number of online transactions, security concerns have become more prevalent than ever before. Payment security has been a major issue in the online business environment, with many of them falling prey […]

April 6, 2023

The pair will widen the number of use cases for Enigio’s trace:original solution for digital original documents, including promissory notes, bills of exchange and bills of lading. The trace:original solution enables the creation of digital documents that can be used […]

March 7, 2023

Ready or not, the genie is out of the bottle and there is no going back. From digital art and journalism to gaming and marketing tech, every industry is being disrupted. Open AI’s ChatGPT, in particular, stole the limelight after […]

March 6, 2023

1. Artificial intelligence (AI) and machine learning (ML) As cybercrime continues to become more sophisticated, banks are adopting technologies that can keep up with the threats. AI and ML are among those technologies that are playing an important role in […]

March 1, 2023

Nationwide will utilise Board’s Intelligent Planning solution to upgrade “vital” financial planning processes and systems across multiple use cases. The switch will enable the building society to deliver “better insights for our teams, and ultimately better outcomes for Nationwide’s members”, […]

February 22, 2023

Among the biggest stories in tech remains the astonishing advancement in artificial intelligence, or AI, over the past several months. While AI has been evolving for a very long time, its latest iterations and implementations have reshaped how people think […]

January 25, 2023

Will it be tokenisation? The metaverse? A new revolutionary payment mechanism? Or something else more abstract? The opportunities are endless… but one concept dominates the retail banking world and continues to be discussed year in year out: how can banks […]

January 6, 2023

The Open Banking Lab will provide fintechs and banks with a technical testing environment, allowing them to develop, test and certify their open banking initiatives and ensure their compatibility with the country’s Open Banking Framework. The framework includes a comprehensive […]

January 5, 2023

The agencies say they have “significant safety and soundness concerns” with business models that are concentrated in crypto-asset-related activities or have exposure to the crypto-asset sector. As a result, in a year marked by “significant volatility” in the cryptosphere, the […]