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Equifax’s Credit Locking App is Glitching

February 1, 2018

Credit reporting service Equifax launched a consumer mobile app yesterday, an app that would allow users to lock credit access via mobile — that is – if it would stop freezing and glitching in the middle of processing such requests.

The app, called Lock & Alert, was made available free to consumers yesterday. Billed as a simply designed tool that would allow users to lock access with a swipe of the finger, using the app came with complications, the New York Times reported, including filling out forms not optimized for mobile.

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