The retail banking industry is on the brink of a significant transformation as it heads into 2025. Capgemini’s latest trends book identifies three core themes fundamental to this transformation: Customer First, Enterprise Management, and Intelligent Industry. These themes illustrate how retail b
As we approach 2025, the retail banking landscape is on the brink of significant transformations driven by evolving customer expectations, rapid technological advancements, and stringent regulatory changes. In this dynamic environment, banks are tasked to adapt swiftly to maintain their competitive
In the age of digital transformation, retail banks have successfully made banking services more accessible, enabling customers to manage their accounts with ease and convenience. However, this shift from physical branches to online platforms has resulted in the loss of personal touch, making
ZA Bank has made a significant leap in the financial sector by launching Asia's first retail crypto banking service in Hong Kong. This initiative underscores the city's progressive stance on integrating traditional banking with digital assets like cryptocurrencies. This article delves
Spain's Banco Santander is poised to make a significant entry into Canada's banking sector, a move that could introduce substantial competition into a market traditionally dominated by a few major players. With over 168 million customers worldwide, Santander's global presence is
HSBC Holdings PLC, a global banking and financial services organization, is undergoing a significant transformation. The bank is streamlining its retail banking operations outside its core markets, focusing on wealthier clients, and cutting down on costs. This strategic shift is expected to have
