The rise in fraud targeting small and medium businesses (SMBs) has highlighted the urgent need for banks to enhance their fraud protection mechanisms. Traditional approaches, primarily designed for individual consumers or large enterprises, fall short of addressing the unique challenges faced by
The evolution of mobile banking has ushered in an era where convenience meets efficiency, promising users access to their finances with just a few taps on their smartphones. However, as mobile banking apps have continuously added numerous features, they have become cumbersome and overly complicated
In a strategic move to significantly boost Nigeria's economic landscape, the Nigerian Economic Summit Group (NESG) has appointed three new board members: Mr. Wole Adeniyi, Mr. Mohamad Darwish, and Mr. Olusegun Alebiosu. These appointments highlight the NESG’s commitment to ushering in t
In an era marked by rapid technological advancements and evolving customer expectations, the banking sector's landscape is undergoing transformative changes. In identifying the top U.S. banks for customer satisfaction by 2025, J.D. Power’s 2024 U.S. National Bank Satisfaction Study offers c
The transformative impact of artificial intelligence (AI) on online retail, particularly through marketplace platforms, is reshaping the industry in unprecedented ways. Advancements in AI technology are not only enhancing the efficiency and effectiveness of these platforms but also significantly
The retail banking industry is on the brink of a significant transformation as it heads into 2025. Capgemini’s latest trends book identifies three core themes fundamental to this transformation: Customer First, Enterprise Management, and Intelligent Industry. These themes illustrate how retail b
