Retail Banking

Retail Banking Lags in AI Integration Despite Recognizing Potential
Banking Retail Banking Lags in AI Integration Despite Recognizing Potential

Generative AI: Recognition vs. Readiness The banking industry has long been at the forefront of technological advancement, yet the Capgemini Research Institute's recent report paints a stark contrast between the acknowledgment of generative AI and its integration in retail banking. While a mere 10%

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