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Tag: engagement


Activity, News, Retail Banking

Why the key to effective engagement banking lies in behavioural science

January 10, 2022

Via: FinTech Futures

A recent Gallup report, for instance, revealed that engaged customers bring 37% more annual revenue compared to disengaged customers​. Yet far too many banks still have inadequate engagement strategies in place, which in the long run, could significantly undermine their […]


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Mobile Banking Usage Keeps Growing As Branch Visits Decline

August 28, 2017

Via: Bank Innovation

It is no secret that Mobile Banking is increasing becoming a popular way of banking for many users. Its convenience and efficiency has made it an important way of banking. In fact, in a report published by RaddonSM, a subsidiary […]