In the rapidly evolving landscape of digital banking, financial institutions are continuously seeking innovative solutions to meet the demands of tech-savvy consumers. One notable development in this sector is the strategic partnership between NuMark Credit Union and Alkami Technology, Inc. This
Talkdesk, a global leader in AI-powered customer experience (CX) technology, has introduced the latest innovation poised to transform the financial sector: Talkdesk AI Agents for Financial Services. This cutting-edge solution promises to revolutionize customer service in banks and credit unions by
In a rapidly evolving financial landscape, selecting the right online banking partner is crucial for managing personal finances effectively. As digital banking options proliferate, EverBank and SoFi have emerged as leading contenders, each offering unique features and services. This article
In an impressive testament to the growing adoption of digital banking, LANDBANK announced a significant 67% increase in digital transactions in 2024, reflecting the bank's robust efforts to expand and enhance its digital platforms. This remarkable surge underlines the increasing necessity for
Flushing Financial Corporation, the parent holding company of Flushing Bank, has taken significant steps to enhance its Business and Commercial Banking Group by hiring a new team of seasoned deposit-focused bankers. The team, comprising Keith Engley, Louis Bidalis, and Vicky Moore, brings with them
The Roy Morgan Customer Satisfaction Awards for 2024, held in Melbourne this April, have unveiled this year's standout performers in the banking and finance sectors. Recognizing businesses that have excelled in customer satisfaction, the awards span 12 categories and celebrate the achievements of
