Tag: digital banking

May 13, 2022

After rapidly adjusting operations at the start of the pandemic and accelerating their digital transformation roadmaps, banks are left wondering: What happens next? And what did the acceleration mean for banks’ digital strategy? Banks need to shift their mindsets from […]

May 6, 2022

On April 19, Netflix reported its first loss in subscribers — 200,000 in the first quarter, with 2 million projected for the second — resulting in a steep decline in its stock price, as well as layoffs and budget cuts. […]

May 3, 2022

By now, most bank leadership teams understand the importance of offering well-designed digital experiences. What we’ve found is often more elusive is knowing where to start when making a significant investment in digital. One bank that recently grappled with this […]

April 26, 2022

There is a pervasive data conundrum throughout the financial services industry: Banks have an inordinate amount of data, but antiquated and siloed solutions are suppressing incredible, untapped opportunities to use it. Data analytics offer banks seven distinct and tangible benefits; […]

March 4, 2022

The COVID-19 pandemic exacerbated growth in digital banking, as physical branches were forced to temporarily shut their doors. But it is likely the pandemic accelerated an underlying trend, rather than kick-starting a new one, Ryan found. “Most millennials and younger […]

November 30, 2021

The pandemic has sped up today’s digital landscape as more people complete everyday tasks online. For that reason, companies must understand the importance of digital accessibility. A lack of website accessibility can cause major problems for many that often go […]

November 5, 2021

Nearly one-third of small businesses have changed financial service providers in 2021, according to survey data from American Express’s Small Business Recovery Report. The top-cited reason for switching was convenience: The new provider offered multiple financial solutions within one company. […]

November 3, 2021

Almost everyone today has a smartphone, almost everyone uses mobile banking services, so the development of banking mobile and web applications is currently in high demand. As smartphones are reshaping the financial world, mobile payment apps have started to change […]

October 29, 2021

One of my brightest digital strategists, Kam Chana, suggested that we should add features to support people with mental health issues. I have to admit, at the time we had no stats/numbers as to how big a need this was, […]

October 26, 2021

Competition in the banking sector has heated up over the past year as a result of the COVID-19 pandemic accelerating the shift to digital services. But, as businesses and local communities re-engage with more in-person interactions, community financial institutions (CFIs) […]

September 24, 2021

The Covid-19 pandemic spotlighted contactless payments. To stay competitive with the future of payments, community banks must offer multifaceted options, like virtual cards, P2P payments and digital wallets. But building a digital and contactless payments strategy goes beyond just offering […]

August 19, 2021

The coronavirus pandemic has had a notable impact on financial institutions, creating a more-urgent need to embrace digital-first banking. However, shifting to digital doesn’t just mean adopting new digital banking tools — a common misconception. Rather, it requires that banks […]

August 17, 2021

Many financial institutes are hundreds of years old, and with that comes legacy systems and ingrained cultures that aren’t easy to change. Yet, as customer expectations shifted, banks and financial services companies had to totally rethink how they serve customers […]

August 3, 2021

The challenger says the funds take its total valuation up to $1.62 billion, making it the country’s latest banking unicorn. The raise also included participation from Andreessen Horowitz, CRV, and Sapphire Ventures as well as a number of angel investors. […]

August 2, 2021

While necessitated by the closing of branches and the reduction in contact, it has exposed an unprecedented number of users to the potential of alternative methods of self-service banking. Consumers have become reluctant to visit branches, with 26% saying they […]

July 21, 2021

Founded in 1834, CSB is one of the oldest and largest community banks in the Bay State, and currently holds over $5 billion in assets under management. The firm says Ivy Bank has been created to educate consumers on financial […]

July 20, 2021

Distinct patterns and relationships have emerged in Africa and will continue to shift – across organisations, businesses, regulators, consumers and society. Green shoots have already presented themselves, and the future players have not only capitalised on this but have already […]

July 13, 2021

In the earliest moments just after midnight on January 1 each year, millions of people worldwide establish resolutions. While I won’t bore you with my resolution for 2020, I will admit that it was not to spend 11 months of […]

June 25, 2021

The agreement will see Deutsche Bank upgrade its existing database systems and migrate the bulk of its Oracle Database estate to the cloud with Oracle Exadata Cloud@Customer. Oracle says the move “will provide a dedicated platform to support and scale […]

May 12, 2021

The three firms are Wisconsin-based Fort Community Credit Union, Alltrust Credit Union in Massachsetts, and Mississippi-based Statewide Federal Credit Union. Combined, the credit unions hold $760 million in assets and hold more than 57,000 members. All three are installing Bankjoy’s […]