Tag: DaveGPT

Capital and Risk, Operational

Neobank Dave’s new chatbot achieves 89% resolution rate, CEO says

December 13, 2023

Via: Banking Dive

While Dave, a neobank and personal finance app, has been using artificial intelligence to underwrite its products since the company’s inception in 2017, the fintech’s latest use of generative AI is producing promising results on the platform’s customer service side, […]