How Can Financial Institutions Meet DORA Compliance Challenges?

December 3, 2024
How Can Financial Institutions Meet DORA Compliance Challenges?

The Digital Operational Resilience Act (DORA) is a regulation introduced by the European Union to enhance cyber resilience and operational sturdiness in the financial sector. With the increasing frequency and sophistication of cyber threats, DORA aims to safeguard over 22,000 financial institutions and ICT providers. Financial institutions are under continuous pressure to protect their operations and data systems from malicious activities, making DORA compliance a critical priority.

Financial institutions must navigate complex regulatory environments while also managing the intricacies of evolving cybersecurity risks. They must effectively implement DORA requirements to protect their operations from digital threats. Achieving DORA compliance involves more than just meeting standards; it’s about embedding resilience into every aspect of their operations. By understanding the importance of DORA and implementing its stringent requirements, financial institutions can enhance their cybersecurity measures and ensure the continuity of their services.

Understanding DORA and Its Importance

DORA is designed to ensure robust defenses against cyberattacks and bolster the resilience of financial systems. The regulation mandates standards for managing, responding to, and recovering from ICT incidents. Financial institutions must understand the importance of DORA to effectively incorporate its requirements into their operations and protect themselves from digital threats. With stringent guidelines, DORA aims to create a secure and resilient financial ecosystem, crucial for the stability of the global monetary landscape.

The regulation’s primary objective is to mitigate risks, enhance cybersecurity posture, and guarantee continuity of services despite cyber threats. The scope of DORA covers various aspects of operational resilience, from governance and control mechanisms to communication and reporting frameworks. By adhering to DORA standards, financial institutions commit to maintaining a proactive stance on cyber threats, thus fostering a culture of resilience. Understanding DORA’s scope and objectives is vital as it forms the foundation upon which compliance measures can be built.

In this environment, regulatory compliance is not merely a box-ticking exercise but an integral component of operational strategy. Institutions must navigate through a matrix of requirements outlined by DORA, ensuring all aspects of their operations align with regulatory expectations. This understanding extends beyond compliance; it’s about creating an atmosphere in which cybersecurity and resilience are prioritized. As such, these institutions must be vigilant, continually updating their systems to adhere to DORA’s ever-evolving standards.

Key Challenges in Meeting DORA Requirements

Financial institutions face considerable challenges under DORA, particularly with Threat-Led Penetration Testing (TLPT) and ICT Third-Party Risk Management (TPRM). Successfully meeting these challenges requires meticulous planning, documentation, and the integration of rigorous security practices. Each area poses unique complexities and demands different strategic approaches to achieve full compliance.

Threat-Led Penetration Testing (TLPT)

TLPT, which becomes mandatory post-January 17, 2025, involves rigorous testing protocols conducted every three years. This testing method simulates real-life cyber attacks to evaluate an institution’s defenses, shining the spotlight on its people, processes, and technology. Financial institutions must meticulously prepare for TLPT, guided by frameworks such as TIBER-EU, G7, and the UK’s CBEST. The preparation involves identifying key ICT systems and engaging third parties in the testing process.

Financial institutions must develop threat-based scenarios with inputs from expert communities and authorities. The testing involves red teams (attackers) and blue teams (defenders), and the results are rigorously documented for regulatory review. The goal is not just to test technological defenses but also to evaluate the effectiveness of processes and personnel in responding to attacks. This comprehensive approach ensures institutions are not just technically sound but operationally resilient.

The challenges in implementing TLPT include gathering coherent threat intelligence and aligning it with testing needs. Organizations face logistical and operational hurdles during reviews by financial authorities and are required to maintain detailed, time-stamped logs for compliance. Effective TLPT involves frequent reviews and updates to threat scenarios and careful management to prevent the overlap of testing scenarios. Training personnel regularly and ensuring clear and concise documentation are key to successfully executing these tests.

ICT Third-Party Risk Management (TPRM)

TPRM involves managing risks associated with third-party ICT service providers. DORA outlines the need for a detailed third-party register and sets standards for contracts, risk assessments, and cybersecurity frameworks. Effective third-party risk management necessitates comprehensive initial assessments, consistent contract reviews, and routine audits.

Financial institutions should start with an as-is analysis of existing risk management measures. Aligning strategic goals with ICT third-party objectives and assessing risk-loss scenarios are essential steps. This alignment ensures that the institution’s broader operational goals are supported by robust third-party risk management practices. Evidence collection processes must be streamlined, and contract information must always be up-to-date.

Challenges in TPRM include fragmented and unsystematic risk assessments due to diverse scoring systems and limited resources. Inconsistent contract clauses related to audit rights and cybersecurity standards further complicate the process. Aligning the risk management framework with organizational objectives and clearly communicating risks are crucial steps. Regular audits and assessments of third-party services for their resilience are vital to maintaining compliance.

Strategies for Effective TLPT Implementation

Successful TLPT implementation demands early preparation and detailed planning. Financial institutions must gather encyclopedic threat intelligence and align it with the testing needs to ensure tests accurately reflect the potential real-world cyber threats they may face. Managing logistical and operational hurdles during frequent reviews by financial authorities is also essential, as is ensuring detailed, time-stamped logs for compliance.

It’s crucial to separate scenarios to prevent overlaps and ensure comprehensive documentation. Regular training is indispensable for both personnel involved in the testing exercises and for those tasked with analyzing the results. Keeping vendors in the communication loop ensures constant alignment of expectations and responses. The cooperation and coordination between financial entities, vendors, and regulatory bodies are critical to meeting DORA standards.

Financial institutions should build comprehensive coordination mechanisms involving internal and external resources. This includes strategic investments in cybersecurity tools and technologies, such as advanced threat detection and response systems. It’s equally important to incorporate lessons learned from each TLPT exercise into future planning. Continuous improvement and a dynamic approach to threat management are essential to stay ahead of evolving cyber threats.

Enhancing ICT Third-Party Risk Management

Effective third-party risk management involves aligning the risk management framework with organizational objectives while clearly communicating risks across the organization. Streamlining evidence collection processes and ensuring contract information is kept up-to-date are critical for compliance. Additionally, regular audits and assessments of third-party services are essential to ascertain their resilience.

Establishing a centralized system for managing third-party contracts and integrating AI tools for better data management can notably enhance the quality of contractual data. These tools can aid in sorting through vast amounts of data, highlighting potential vulnerabilities, and suggesting remedial actions. Strategic investment in internal or external resources, based on supplier criticality, ensures that the most crucial areas receive the necessary attention.

Financial institutions must remain vigilant, adjusting their TPRM strategies in response to changes in the threat landscape. This includes incorporating insights from industry standards like ISO/IEC 27036-1 and NIST, which offer robust frameworks for risk management and contractual agreements. By leveraging these standards, institutions can streamline their risk management processes and enhance the quality of their legal and operational documentation.

Experiences from the Eviden Frontlines

Eviden’s extensive experience with TIBER-EU projects offers valuable insights into TBMA compliance. Their team has encountered an array of real-world scenarios and challenges, including stringent deadlines and detailed documentation requirements. These experiences underline the importance of meticulous planning and the consistent application of best practices across all stages of compliance efforts.

Leveraging established frameworks such as ISO/IEC 27036-1 and NIST has proven invaluable for Eviden. These frameworks provide structured approaches to managing risks and ensuring that contractual data is both comprehensive and accurate. Financial institutions can benefit from these insights by adopting similar methodologies to navigate the complexities of DORA compliance effectively.

By presenting diverse viewpoints and practical experiences, Eviden offers practical strategies rooted in thorough, real-world experience. This pragmatic approach provides financial institutions with a clear roadmap to compliance, highlighting the importance of rigorous preparation and continuous improvement. Financial institutions can use these insights to address the nuances of regulation and ensure their operational resilience.

Recommendations for Financial Institutions

Financial institutions are navigating significant challenges under the new DORA (Digital Operational Resilience Act) regulations, particularly in the realms of Threat-Led Penetration Testing (TLPT) and ICT Third-Party Risk Management (TPRM). These areas require financial institutions to adopt meticulous planning and thorough documentation while integrating robust security practices.

Threat-Led Penetration Testing (TLPT) is demanding as it involves simulated attacks to test vulnerabilities and resilience. This requires financial institutions to carefully plan the testing strategy, ensuring all possible threat scenarios are covered, documented, and analyzed for system improvements. The dynamic nature of cyber threats means these tests have to be regularly updated to reflect the most current methods used by malicious actors.

On the other hand, ICT Third-Party Risk Management (TPRM) involves managing and mitigating risks associated with third-party vendors and service providers. Financial institutions must rigorously vet their external partners’ cybersecurity measures and continuously monitor their compliance with security standards. This often means establishing comprehensive contracts and continuous oversight processes to manage these third-party relationships effectively.

Each of these areas—TLPT and TPRM—presents unique challenges and requires different strategic approaches for financial institutions to achieve full compliance with DORA. Successfully overcoming these obstacles is crucial, as non-compliance could result in severe financial penalties and damage to the institution’s reputation. Therefore, financial institutions must prioritize integrating meticulous planning, robust security practices, and thorough documentation to meet DORA’s stringent requirements.

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