The list of credit unions and community banks engaging with the service now includes ACFCU, Barksdale Federal Credit Union, Eglin FCU, Financial Edge, First Credit Union, Highmark Federal Credit Union, PeopleFirst FCU and TruStone Financial CU, among others.
Bolstered by a string of recent acquisitions, including fintech firm POPi/o in June 2022 and Marsview AI the following August, Eltropy says its digital conversations platform “alleviates the challenges of voice-only call centres” in recognition of the heightened importance of on-demand communication channels between banks, credit unions and their customers.