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Mobile wallet users want more incentives, new study says

Mobile wallet users want more incentives, new study says

March 8, 2017

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Paybefore reports that a survey of 1,505 consumers found that 25% of those who have an eligible smartphone use mobile pay services.Those consumers tend to be “employed, affluent and college educated,” the report says. Of those consumers, 32% say they have been offered a “mobile pay incentive” by late 2016 – that compared with 19% who had been offered incentives earlier in the year.

That matters, because when incentives are offered, 86% of consumers take them at checkout or via the mobile app in use, Auriemma says.

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