Despite all the digital efforts from financial institutions, consumers still don’t make use of their in-app money transfer functions.
According to the February Monkey Insights report released by Malauzai Software, 100% of active users on mobile check their balance, but only about 16% of them transfer money.
Is that really a problem?
Not so much, according to Robb Gaynor, chief product officer for Malauzai.
