Can Community Banks and Credit Unions Win Over Corporate Clients?

September 24, 2024

The U.S. banking industry is significantly bifurcated, marked by the overwhelming concentration of deposits among the largest financial institutions. According to the Federal Deposit Insurance Corp. (FDIC), as of June 30, the top five institutions hold an astonishing $6.5 trillion in deposits. Leading this group is JPMorgan, with more than $2 trillion in deposits, followed closely by Bank of America, which holds $1.9 trillion, and Wells Fargo, with $1.4 trillion. This starkly contrasts with smaller banks, such as SouthState Bank, the smallest bank among the top 50, possessing $37 billion in deposits. Despite this disparity, smaller banks and credit unions might attract a more substantial share of corporate deposits through evolving corporate needs, digital innovation, and strategic partnerships.

Current Landscape of Corporate Deposits

The disparity in deposit concentration extends similarly into the realm of commercial deposits, which encompass business accounts. This segment has seen notable growth in deposit activity among the largest financial institutions. For instance, JPMorgan’s commercial and investment banking deposits recently surged to $1 trillion, representing a 5% year-over-year increase. Similarly, Bank of America reported a 6% increase in its middle-market loan balances and deposits. This increase reflects the broader trend that only a few large banks manage the majority of commercial deposits.

Amid recent Federal Reserve rate cuts, smaller financial institutions face a unique opportunity to attract corporate deposits. While borrowing costs are decreasing, so too are the interest rates on traditional savings accounts. This scenario significantly impacts the earnings that corporations can generate from their deposits, presenting an opening for smaller banks to offer more competitive rates and draw corporate clients away from their larger counterparts. Smaller banks and credit unions can use their flexibility in interest rates and personalized services as a compelling proposition to attract these deposits.

Advantages of Smaller Financial Institutions

Community banks and credit unions boast several inherent advantages that can help them appeal to corporate clients. One of the most significant benefits is their ability to offer higher interest rates on savings accounts and lower rates on loans. Due to their lower overhead costs, these smaller financial institutions can provide more attractive terms than larger entities. Additionally, community banks and credit unions excel at building personalized relationships with their clients, a feature that can be particularly appealing for businesses seeking more customized banking experiences.

Moreover, these smaller institutions are often more flexible and responsive to market changes, making them attractive financial partners for small-to-medium-sized businesses (SMBs) seeking more agile solutions. Unlike large banks, which can be bogged down by bureaucracy, community banks and credit unions can adapt quickly to meet the evolving needs of their clients. By leveraging their nimbleness, these institutions can effectively compete with larger banks, offering personalized services that large banks often cannot match.

Leveraging Digital Innovation

In the current banking landscape, the shifting preference of SMB clients towards digital banking services stands out as a significant trend. According to PYMNTS research, 42% of SMBs base their primary banking relationships on the quality of online and mobile banking offerings. For smaller financial institutions, this indicates an urgent need to prioritize digital innovation to attract and retain corporate clients. Embracing digital transformation can enable these institutions to provide services that meet or exceed the expectations of modern businesses.

To achieve this, many community banks and credit unions are forming partnerships with FinTech companies. These collaborations aim to enhance their digital capabilities, thereby meeting the growing demand for seamless online banking experiences. Notably, 41% of U.S.-based small firms are considering switching their primary banks in the coming year, underscoring the substantial market opportunity for smaller institutions that focus on digital innovation. By leveraging advanced technology, these institutions can offer sophisticated services that rival those of larger banks, thus carving a niche in the competitive financial landscape.

Strategic Partnerships and Technological Solutions

One noteworthy development in the realm of digital transformation is the introduction of Amount’s small-business-focused lending suite. This platform supports both secured and unsecured lending, marking a significant advancement for community banks and credit unions. Amount’s suite also streamlines deposit account origination, addressing some of the key challenges small financial institutions face in the SMB lending space. These challenges include accurately assessing small business credit risk, adhering to complex regulations, and accelerating the often slow loan approval processes, which are critical pain points for many smaller banks.

High operating costs and competitive pressures from FinTech firms further necessitate efficient solutions like Amount’s platform. By providing a seamless, integrated experience for both credit and deposit origination, Amount aims to enhance customer satisfaction and operational efficiency. As digital tools become more prevalent, they have the potential to transform traditional banking operations, significantly reducing operational costs. Smaller financial institutions that adopt these technologies can improve their competitiveness and better meet the expectations of their corporate clients, thus securing a larger share of the market.

Meeting Customer Expectations and Enhancing Efficiency

Community banks and credit unions offer several built-in advantages that make them appealing to corporate clients. A key benefit is their ability to provide higher interest rates on savings accounts and lower rates on loans. Because they have lower overhead costs, these smaller financial institutions can offer more favorable terms than larger banks. Additionally, community banks and credit unions are known for developing personalized relationships with their clients, an attractive feature for businesses seeking more tailored banking experiences.

Beyond competitive financial terms and personal relationships, these smaller institutions are generally more flexible and responsive to market changes. This agility makes them particularly appealing to small and medium-sized businesses (SMBs) looking for adaptable financial solutions. Large banks often struggle with bureaucracy, slowing their ability to meet client needs quickly. Community banks and credit unions can swiftly tailor their services to the evolving demands of their clients. By leveraging this nimbleness, they effectively compete with larger banks, providing customized services that big banks often can’t match.

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