Tag: customer banking

Activity, Capital and Risk, Operational, Retail Banking

Regions Bank selects Temenos for customer deposit system modernisation

April 14, 2023

Via: FinTech Futures

Switching to a scalable, modular, cloud-based Software-as-a-Service (SaaS) model means Regions Bank can offer more personalised banking products and services, Temenos says. Regions Financial Corporation CEO and president John Turner says modernising the bank’s core systems “paves the way” for […]

Activity, Retail Banking

American Express outpaces rivals in digital satisfaction: J.D. Power study

June 14, 2021

Via: Payments Dive

J.D. Power’s study measured overall satisfaction with banking and credit card digital channels based on navigation, speed, visual appeal and information and content. The study, which was conducted in March and April, is based on responses from 17,011 retail bank […]

Retail Banking

U.S. Bank Announces Assistance for Customers Affected by coronavirus

March 13, 2020

Via: Yahoo

U.S. Bank today announced that it is making immediate adjustments to certain consumer and small-business products to make them more affordable for customers. The temporary measures, which will be in place until March 31 and be re-evaluated as the situation […]

Retail Banking

Lloyds signs customer experience deal with Google Cloud

March 10, 2020

Via: Banking Technology

The deal is part of Lloyds’ three-year £3 billion investment in IT transformation, a project it kicked off in February 2018. Google Cloud is deploying a range of services to “help streamline and improve the customer experience” over a five-year […]