Tag: cross-selling


Wells Fargo Will Pay $65M Penalty to New York Over Cross-Selling Practices

October 23, 2018

Via: Insurance Journal

Wells Fargo & Co. will pay a $65 million penalty to New York state related to its cross-selling practices. The bank failed to disclose to investors that the success of its cross-selling – the pitching of additional financial products to […]

Capital and Risk, Operational

Want to Change Banking Culture? Stop Talking About Cross-Selling

September 22, 2016

Via: The New York Times

Bankers love the phrase “cross-sell.” I don’t. As a matter of fact, I propose a moratorium on using the phrase as a way to stop future abuses like the recent creation of 1.5 million fraudulent accounts at Wells Fargo. I […]