For nearly the entire day yesterday, its 10 million users were unable to access their accounts and make trades. Meanwhile, the Dow Jones Industrial Average experienced a 1,294 point gain – its biggest point gain ever according to Business Insider.
The start-up’s iOS, Android, and web apps were all down from Monday morning until the close of trading in the afternoon according to its site status. Going down minutes after trading opened, the trading app swiftly acknowledged the issue at 9:30 Eastern Time (ET). At 11:30 ET the company said it was implementing a fix, but come 16:00 major outages were still affecting customers’ access to their accounts.
