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PayPal cost-cutting likely to persist

February 8, 2024

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PayPal’s new management isn’t finished cutting costs in its pursuit of more profitable growth, according to the digital payment company’s new chief financial officer.

Chiming in for the first time Wednesday during a presentation of the San Jose-based company’s fourth-quarter financial results, PayPal CFO Jamie Miller explained how the company would reduce its cost structure through operational streamlining while reinvesting in the business. She pointed to increased automation and productivity as being key.

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