In 2021, The Financial Times sampled companies’ “Flexibility Factor”, a measure of the extent to which businesses are allowing employees to decide where they work once pandemic conditions ease, and established some broad trends. In no real surprise, tech firms were offering remote and flexible working. But in terms of financial services companies, it won’t be a shock to discover they were office-centric and more rigid.
Fintech, sitting as it does between the two, was once the lean, young and alternative upstart in the financial services world. But now, things have matured in the sector and much of traditional banking has evolved into something rather more high-tech thanks to new technologies such as AI, cloud services and the blockchain.
