Temenos, which has recently been forced to refute allegations made by Hindenburg Research of client dissatisfaction and accounting irregularities, claims its Infinity system will provide the US private bank with increased operational efficiency and personalised customer experiences.
Commerce says it previously relied upon complex “manual calculations, documentation and collateral gathering to process applications”, and has now deployed the vendor’s solution to create a “fast, omni-channel origination experience for securities-based loans and lines of credit”, to be provided through Commerce’s private banking arm, Commerce Trust.