“We must innovate!” Are you sick of hearing this yet? Are youe focused on revenue growth, expense management and the increasing burden of regulatory compliance? If so, innovation may be the furthest thing from your mind.
And yet the plaintive refrain continues, and it has merit.
Why Innovate?
Not because everyone else is doing it, that’s for sure. Not because it makes us look cool.
But banks and CUs need to innovate, because otherwise the world is going to keep moving forward and leave us behind. Eventually so will our customers and members, whether consumers or businesses.
