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Insurance Fraud Investigators Ramp Up During Reopening, Even as Claims Volumes Drop

July 7, 2020

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Fraud inevitably rises after natural disasters and during economic downturns. The COVID-19 pandemic has brought both conditions to the entire globe at once.

Fraud-prevention advocates have long been warning about the coming increase in fraudulent claims. Data from Friss, a Dutch tech company that provides fraud-detection software to 180 insurers, suggests that the fraud storm is well underway.

Friss said last week that it has seen a strong uptick in the volume of fraud investigations tracked by its detection software, even though total claims volume is down. In other words, even though there are fewer claims, a higher proportion of them look suspicious.

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