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Building a future-ready bank

Will it be tokenisation? The metaverse? A new revolutionary payment mechanism? Or something else more abstract?

The opportunities are endless… but one concept dominates the retail banking world and continues to be discussed year in year out: how can banks be future-ready? This ever-evolving issue remains a healthy challenge for global and local banks alike.

So what’s the secret to success?

On the simplest level, we believe a future-ready bank is one that stays digitally relevant to its customers and resilient through changing times. But that’s a multifaceted challenge, so let’s unpack what that really means in practical terms.

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