Sport, business. Is there a similarity? Before you flick on to the next article, this isn’t about positive mental attitude and a testosterone fuelled winner’s mentality. I want to share my thoughts on why habitual behaviour, good and bad, can lead companies either into a downward spiral or a slow trajectory towards improved performance. The world of payments is at a critical point in its development and I believe there are some simple but effective ways to get ahead of the competition, particularly when launching new technology.
