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Tag: mobile


Activity, Investment Banking

Where top US banks are investing in fintech – CB Insights

August 14, 2017

Via: Banking Technology

Since 2012, the top ten US banks (by assets under management) have participated in 72 rounds totaling $3.6 billion to 56 fintech companies, according to CB Insights. The research company says that while investment activity dropped on a quarterly basis in […]


Activity, Channels, Insurance

8 Ways to Connect with Insurance Customers via Mobile

July 28, 2017

Via: Finextra

If you think connecting with your customers consists of simply emailing them new offers, or providing them with a mobile app, then think again. Getting insurance customers to download your app is a great beginning, but it’s not enough to […]


Channels

Apple Pay defeats Australian banks in payments punch-up

March 31, 2017

Via: Banking Technology

Apple Pay has emerged victorious in its long-running feud with four domestic banks over their permission to collectively bargain with Apple and boycott Apple Pay. The Australian Competition and Consumer Commission (ACCC) has issued a determination denying authorisation to the […]


Channels

Mobile wallet users want more incentives, new study says

March 8, 2017

Via: Banking Technology

Paybefore reports that a survey of 1,505 consumers found that 25% of those who have an eligible smartphone use mobile pay services.Those consumers tend to be “employed, affluent and college educated,” the report says. Of those consumers, 32% say they […]


Uncategorized

Dwolla seeks more dollars with repackaged services

March 7, 2017

Via: Banking Technology

Capping an approximately 18-month effort to pivot into a software-as-service platform for businesses, US payments firm Dwolla has repackaged some of its services into a pair of products and pricing structures, reports Paybefore. The company’s clients now can use Dwolla […]


Channels

Apple gets Siri-ous with patent payment plans

November 22, 2016

Via: Banking Technology

Apple could be adding Siri’s functionality into its iMessage service for P2P payment transactions, according to a recent patent published by the US Patent and Trademark Office. The patent says that “one or more of the participant users can select […]


Retail Banking

Bank of America to launch AI chatbot

October 26, 2016

Via: Banking Technology

Bank of America has unveiled its new artificial intelligent (AI) chatbot to help customers make decisions on their finances. Called Erica, a nod to the name America, it will be available inside the bank’s mobile app in 2017. Customers can […]


Channels

Android Pay lands in Hong Kong

October 21, 2016

Via: Banking Technology

Google has launched its Android Pay service in Hong Kong with support for MasterCard and Visa cards. It works with cards from BEA, DBS, Dah Sing Bank, Hang Seng Bank, HSBC and Standard Chartered Bank in Hong Kong. Users can […]


Channels

Samsung Pay launches in Puerto Rico

July 13, 2016

Via: Banking Technology

Samsung Electronics is bringing Samsung Pay to Puerto Rico. Samsung Pay will support eligible credit cards from Banco Popular, Puerto Rico’s largest bank, and will be available on AT&T, T-Mobile, Sprint and Claro networks in Puerto Rico. The firm says […]


Channels

Mobile payment use lags smartphone adoption

June 2, 2016

Via: Banking Exchange

While seven in ten U.S. adults own smartphones, less than half have ever made any kind of payment with them, according to research issued by the Pew Charitable Trusts. “Our research shows is that safety is still a concern. This […]


Retail Banking

No more getting carded at the ATM

May 23, 2016

Via: Banking Exchange

Bank of America debit card holders now can “just phone it in.” The bank recently became the first  to introduce a cardless technology that allows its debit card customers to substitute their smart phones for plastic at the bank’s ATMs. […]


Channels

Banks should aim for “optichannel” delivery and experience

April 11, 2016

Via: Banking Technology

Today’s consumers demand financial services to be as available, and delivered to them as seamlessly and ubiquitously as any transaction they have with Amazon. It is no longer just about improving customer service, but satisfying today’s hyper-connected consumer by delivering […]


Channels

Old National Bank converts online and mobile platform to Digital Insight

February 8, 2016

Via: Finextra

Old National Bank (ONB), the largest financial services holding company headquartered in Indiana, has completed a successful online and mobile banking platform conversion to Digital Insight, an NCR company. Within 48 hours of its conversion, more than 40 percent of […]


Capital and Risk, Channels, Operational

NAB Pay rolls out on Android smart phones

January 27, 2016

Via: Banking Technology

NAB has launched its new mobile payment service NAB Pay, designed to enable customers to use their mobile phone to make purchases, without the need for a physical card. Customers with a compatible Android mobile device and a NAB Visa […]