Tag: digital services


Banking’s Netflix Problem

May 6, 2022

Via: Bank Director

On April 19, Netflix reported its first loss in subscribers — 200,000 in the first quarter, with 2 million projected for the second — resulting in a steep decline in its stock price, as well as layoffs and budget cuts. […]


How Digital Channels Can Complement Physical Branches

April 2, 2021

Via: Bank Director

With the rise of digital services and changing customer habits during Covid-19, the future of brick-and-mortar banking may seem in doubt. Looking ahead, physical bank branches remain crucial for any community bank’s outreach and distribution strategy, but their use and […]

Retail Banking

Credit Suisse to reduce reliance on branch network, invest millions in digital

August 27, 2019

Via: Finextra

Following a trend seen throughout Europe and North America, Credit Suisse is making significant changes at its Swiss Universal Bank (SUB) to tackle a new environment shaped by growing pressure on margins, digitisation, new rivals and evolving, tech-focused customer needs. […]