Top

Tag: BankingTech


News

Monzo hires former Cash App exec Conor Walsh to lead renewed US expansion push

October 5, 2023

Via: FinTech Futures

Walsh will be tasked with executing the digital bank’s stateside strategy, product development and growth, marking the bank’s latest attempt to live out its American dream. The bank has spent the last few years laying the groundwork for this move […]


Capital and Risk, Operational

Banking on APIs

June 16, 2023

Via: FinTech Futures

In 1992, I wrote a paper on the future of application development for Lloyds Bank. My paper described a vision of “end user development” to maximise flexibility and reduce cost of development. In this paper I called for the bank […]


Activity, Capital and Risk, Operational, Retail Banking

Building a future-ready bank

January 25, 2023

Via: FinTech Futures

Will it be tokenisation? The metaverse? A new revolutionary payment mechanism? Or something else more abstract? The opportunities are endless… but one concept dominates the retail banking world and continues to be discussed year in year out: how can banks […]


Activity, Investment Banking

Germany’s Gen Z neobank Ruuky files for insolvency

January 11, 2023

Via: FinTech Futures

Writing on LinkedIn, the firm says that due to “challenging times” and despite its best efforts, “we were unable to overcome the market dynamics to raise additional funding”. Ruuky says the decision to file for insolvency “was not taken lightly” […]


News

Personalisation in banking

December 28, 2022

Via: FinTech Futures

Despite the necessity of driving individualised experiences, the banking industry is struggling to keep up with retailers, media and tech companies in delivering these highly tailored interactions and product offerings to their customers. And considering that millennials and Gen Z […]


News

HSBC hires Google veteran to lead commercial banking platforms

October 1, 2021

Via: FinTech Futures

HSBC has hired former Google executive Aman Narain to lead its global commercial banking platforms. Narain, who describes himself as a “banker turned Googler”, spent four years at the Big Tech before leaving as global new payments ecosystems lead. His […]


Activity, Capital and Risk, Operational, Retail Banking

Reimagining customer experience in financial services

August 17, 2021

Via: FinTech Futures

Many financial institutes are hundreds of years old, and with that comes legacy systems and ingrained cultures that aren’t easy to change. Yet, as customer expectations shifted, banks and financial services companies had to totally rethink how they serve customers […]


Capital and Risk, Operational

Fintechs will be at the heart of the next wave of security wars

July 27, 2021

Via: FinTech Futures

Today, UK fintechs make up 10% of global market share, are collectively worth more than £11 billion in annual revenue, and earned more investment than the next five biggest European countries combined. Seeking to capitalise on this staggering growth, the […]


Capital and Risk, Operational

Bank of America CTO: Cyberattacks on banks “surged” during pandemic

May 5, 2021

Via: FinTech Futures

The bank’s global information-security unit spends the majority of this budget on staff and technology. Bessant added in a briefing on Monday, as reported by American Banker, that cyberattacks have surged “dramatically” during the pandemic. “Criminals are by definition very […]


Capital and Risk, Operational

EBA shuts down email systems after damaging cyberattack

March 8, 2021

Via: FinTech Futures

The attack is part of a widespread assault on organisations running Microsoft Exchange servers. Microsoft has issued emergency patches, but many believe servers could have been backdoored by criminals. The EBA says is has “swiftly launched a full investigation” in […]


Capital and Risk, Operational

Learning to safeguard vulnerable customers in a digital world

February 19, 2021

Via: FinTech Futures

This is a sizeable figure and one that could grow if the economic impact of COVID-19 worsens. According to one BBC report, two million people deferred repayments on credit cards and loans at the height of the pandemic in spring […]


Regulations

Monzo appoints Carol Kobuke Nelson as new US president and CEO

February 15, 2021

Via: FinTech Futures

With TS Anil moving from US to UK CEO last year, a vacancy opened up for a new stateside boss at the UK challenger. Nelson previously served as a top executive for more than four years at Cleveland-based KeyBank. She’s […]


Retail Banking

Why COVID-19 could spur the next phase of bank branch evolution

November 10, 2020

Via: FinTech Futures

There’s an obvious place they could look to for guidance: their local bank branches. Trusted with the savings and everyday spending of millions of customers, retail banks are ideally positioned to own the conversation around budgeting, savings, and debt reduction. […]


Channels

Morgan Stanley says yes to Yext for finance advice

December 12, 2018

Via: Banking Technology

According to digital knowledge management (DKM) platform Yext, this will help the bank’s staff enhance prospecting success. “Artificial intelligence (AI) powered services have transformed the way people search for financial services, making it vital for financial advisors to provide direct […]


Capital and Risk, Operational

Professional cybercriminals put the heat on fintech

December 3, 2018

Via: Banking Technology

In the European Payments Council’s (EPC) “2018 Payment Threats and Fraud Trends Report”, it provides a bleak and very lengthy overview of the most important threats in the payments landscape. There is a lot to mention, but the EPC raised […]


Regulations

Goldman Sachs hasn’t dropped crypto trading desk plans

September 7, 2018

Via: Banking Technology

According to sources that spoke with Business Insider, executives recently came to the conclusion that many steps still need to be taken, most of them outside the bank’s control, before a regulated bank would be allowed to trade cryptocurrencies. However, […]


Uncategorized

Wells Fargo under fire from USAA over remote deposit capture patent

June 11, 2018

Via: Banking Technology

The United Services Automobile Association (USAA) is suing on grounds of intellectual property charges for unspecified damages, over USAA’s remote deposit capture patents. San Antonio-based USAA claims to have invented such tech, and thus started demanding licensing fees from banks […]


Uncategorized

BNY Mellon and Deutsche Bank launch co-developed chatbot for traders

June 4, 2018

Via: Banking Technology

The jointly developed chatbot-to-chatbot communication solution replaces manual responses to status updates on customers’ securities trades on the messaging platform Symphony. For references, processes that used to previously take up to three minutes for a single trade will now be […]


Retail Banking

Apple and Goldman Sachs to unveil new credit card

May 11, 2018

Via: Banking Technology

The WSJ cited people with knowledge of the process, and says the move comes as Goldman continues to make a push into consumer banking activities such as deposit-taking and personal loans. In a major blow to Barclays, the WSJ says […]