July 21, 2023
Via: FinTech FuturesAs more and more customers take to online banking services, Virgin Money says it has seen “far less visits” to its brick and mortar branches, with most people only visiting to discuss significant life events. “The decision to close a […]
July 29, 2022
Via: FinTech FuturesThe closures are the latest in a long line of branch closures as high street banks grapple with changing customer behaviours and the shift to mobile and digital-first banking. Lloyds Banking Group says it has 19.1 million online banking customers […]
March 4, 2022
Via: Banking DiveThe COVID-19 pandemic exacerbated growth in digital banking, as physical branches were forced to temporarily shut their doors. But it is likely the pandemic accelerated an underlying trend, rather than kick-starting a new one, Ryan found. “Most millennials and younger […]
January 24, 2022
Via: Banking DiveBanks are reducing their branch footprints as more customers choose to manage their accounts through mobile and other digital channels, instead of banking at traditional brick-and-mortar retail locations. The S&P Global report indicates the COVID-19 pandemic has accelerated the shift […]
June 5, 2019
Via: Market WatchProgressive lawmakers including U.S. Sen. Bernie Sanders and U.S. Rep. Alexandria Ocasio-Cortez want Americans to be able to visit their local post office for their banking needs. Sanders, an independent from Vermont, and Ocasio-Cortez, a New York Democrat, see “postal […]
August 12, 2016
Via: CNBCJPMorgan Chase is doubling down on its in-person customer service, at a time when most Wall Street firms have been cutting branches and headcount. “We’ll continue to build branches,” JPMorgan Chase consumer bank CEO Barry Sommers said Thursday on CNBC. […]
March 26, 2024
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