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Tag: Bank Branch


Activity, Retail Banking

The Missing Piece in Customer Engagement Strategies

March 30, 2021

Via: Bank Director

Usage of appointments in banking has increased significantly since the outbreak of the coronavirus, and is expected to continue in a post-pandemic world. Appointments increased nearly 50% in the second half of 2020, according to customer usage data, allowing banks […]


Retail Banking

Why COVID-19 could spur the next phase of bank branch evolution

November 10, 2020

Via: FinTech Futures

There’s an obvious place they could look to for guidance: their local bank branches. Trusted with the savings and everyday spending of millions of customers, retail banks are ideally positioned to own the conversation around budgeting, savings, and debt reduction. […]


Activity, Corporate Banking

JP Morgan plans 50 new branches in the Philadelphia area

September 24, 2018

Via: CNBC

J.P. Morgan Chase is doubling down on the physical storefront known as the bank branch. Under pressure to cut expenses after the financial crisis, U.S. banks have been shuttering branches for most of the last decade. That trend accelerated as […]


Retail Banking

Bank Branch Isn’t Going Anywhere (At Least for Small Banks)

May 18, 2017

Via: Bank Innovation

Larger banks will lose the bank branch faster than their smaller counterparts, but overall, the physical bank is going to stick around a while longer. Big banks are going to lead in “pruning” the branch networks, while smaller financial institutions […]