EXCLUSIVE— Online banking service for U.S. customers of TD Bank was down for over a week after the bank updated to its digital services, prompting multiple customers to flock to social media to express outrage, frustration, or calls to leave the bank.
The bank, which noted that it has experienced “technology challenges” as a result of the conversion, introduced the upgrade on February 12. Shortly afterwards, many customers reported being unable to access their accounts, and others are still claiming difficulty in logging in or accessing their accounts now, according to some accounts on Twitter: