In the past year, we’ve seen technology play a huge part in shaping the banking industry landscape, from emerging fintechs to new solutions facilitated by Open Banking to the latest AI tools. With such progression happening throughout the sector, we are sure to see more disruptive trends emerge in the new year. So, what can we expect?
Challengers vie to stand out
A large number of fintechs only have a limited set of financial products to offer which somewhat limits their potential to grow. To compensate, some fintechs will act to expand their variety of products and carve out their USPs in order to keep their existing customers engaged whilst sparking the interest of potential new customers.
