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Next Insurance launches chatbot on Facebook Messenger

Next Insurance launches chatbot on Facebook Messenger

March 14, 2017

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California-based Next Insurance has unveiled its new insurance chatbot that will enable personal trainers to quote and buy insurance via Facebook Messenger.

Next partnered with SmallTalk, a chatbot developer, to become the “first company to provide full service insurance via a social channel”. It also says it has developed a direct link with small business owners.

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