While seven in ten U.S. adults own smartphones, less than half have ever made any kind of payment with them, according to research issued by the Pew Charitable Trusts.
“Our research shows is that safety is still a concern. This is something that cuts across generations. Millennials and baby boomers alike cite safety as a key barrier to mobile [payment] usage,” said Joy Hackenbracht, consumer banking project research officer at Pew during a press briefing on the research results.