Not so long ago, banks used the word “legacy” as a positive—heritage, staying power. Now, when “banks” and “legacy” appear in the same sentence, it’s more in the sense of watching someone trying to run the 50-yard dash standing in a burlap sack.
Fintech companies come off as the cool kids on the block. However, that’s not the end of the story, according to the 2017 World Retail Banking Report from CapGemini and Efma. The future looks less like a race, and more like a journey built on collaboration.
