The lock/unlock feature will allow customers to quickly lock or unlock their credit card right from their phones through the Chase Mobile app or by computer via chase.com to instantly block new purchases, cash advances and balance transfers.
Once the card is found, customers can unlock it via the Chase Mobile app or chase.com. Locking the card does not affect automatic payments, so there are no disruptions to recurring charges. If the card is not found, customers can request a new card right away.
