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Category: Retail Banking


Activity, Regulations, Retail Banking

Revolut halts crypto services in the US citing “evolving regulatory environment”

August 7, 2023

Via: FinTech Futures

From 2 September 2023, Revolut’s US customers will no longer be able to place buy orders for crypto with the bank, with access due to be fully disabled a month later. A spokesperson for the bank told FinTech Futures that […]


Activity, Channels, Retail Banking

How banks could fit into Elon Musk’s plans for an ‘everything app’

July 31, 2023

Via: Banking Dive

Elon Musk last week unveiled a sweeping rebrand of Twitter, the social media site he acquired for $44 billion in October. The billionaire replaced the platform’s iconic bird logo with an ‘X,’ the site’s new name and reflection of his […]


Activity, Retail Banking

JP Morgan CEO confirms German expansion for Chase digital bank

July 25, 2023

Via: FinTech Futures

Following earlier speculation that it might pursue the German market, Dimon finally confirmed the move with regional newspaper Handelsblatt on Friday, sharing that the US banking giant has “ambitions plans” for its arrival. Chase’s European debut has so far only […]


Activity, Retail Banking

New banking app Charlie aims to cater to retirees in the US

June 6, 2023

Via: FinTech Futures

The start-up, which was founded in 2021 and launched nationwide last month, has raised a total of $7.5 million from investors including Better Tomorrow Ventures, Expa, Ayokunle Omojola, and Gokul Rajaram. It offers banking services tailored for the over-62 community […]


Activity, Retail Banking

Why is Apple taking a bite out of banking?

May 26, 2023

Via: FinTech Futures

I have followed the company’s trajectory from the earliest Mac models, stood at the front of the queue to get the original iPhone, bought (cough) every one of the watches, bought some AirPods, and happily watch its TV and films. […]


Activity, Retail Banking

Cash App pursues older, affluent customers

May 24, 2023

Via: Payments Dive

The CEO made the statement about the company seeking a more varied Cash App user base in response to a question from a JPMorgan analyst about investor perceptions of Block being “over-indexed” to lower-income consumers. Supplementing the mobile app’s services […]


Activity, Retail Banking

Sonata Bank taps Plinqit to help restaurant workers meet savings goals

May 22, 2023

Via: FinTech Futures

An FDIC-chartered bank, Sonata Bank provides digital banking and financial services to business and personal banking customers in Middle Tennessee and Western Kentucky, and to quick service restaurant (QSR) franchisees and their employees across the US. Plinqit claims to the […]


Activity, Capital and Risk, Credit, Retail Banking

Student lender MPOWER secures $150m loan facility from Goldman Sachs

May 10, 2023

Via: FinTech Futures

The new facility will sit alongside a previous financing facility that the company set up with Deutsche Bank’s New York branch in 2022. Headquartered in Washington DC, MPOWER Financing’s proprietary lending algorithm analyses overseas and domestic credit data as well […]


Activity, Capital and Risk, Credit, Retail Banking

Synchrony, Wells Fargo, Bread Financial lead medical credit card market: CFPB

May 8, 2023

Via: Payments Dive

Though the mean annual percentage rate for general-purpose credit cards is about 16%, medical credit cards typically charge an APR of 26.99%, according to the report. Consumers can use the medical credit cards and financing plans to cover bills ranging […]


Activity, Retail Banking

Apple’s new savings account sees $1bn in deposits within one week of launch

May 5, 2023

Via: FinTech Futures

The Apple Card savings account, launched in April in partnership with Goldman Sachs, offers US consumers a high-yield annual return of 4.15% – a rate it claims is more than 10 times the national average. Users can set up and […]


Activity, Capital and Risk, Operational, Retail Banking

Regions Bank selects Temenos for customer deposit system modernisation

April 14, 2023

Via: FinTech Futures

Switching to a scalable, modular, cloud-based Software-as-a-Service (SaaS) model means Regions Bank can offer more personalised banking products and services, Temenos says. Regions Financial Corporation CEO and president John Turner says modernising the bank’s core systems “paves the way” for […]


Activity, Retail Banking

Effectively and Realistically Embracing Embedded Fintech

April 11, 2023

Via: Bank Director

Banks continue to face shrinking margins, skyrocketing customer expectations, technology advancements and an increasingly crowded competitive field — challenging boards and executives with how to stay relevant and prominent in their customers’ financial lives. Exacerbating the issue is that players […]


Activity, Retail Banking

Gen Z banking app provider turns its sights on banks

March 30, 2023

Via: American Banker

Greenlight Financial Technology, the company behind a challenger bank for kids and parents, has received investments from banks such as Wells Fargo and collaborated with JPMorgan Chase for its First Banking product for kids. Now it is formally extending its […]


Activity, Retail Banking

Citizens Financial Group taps Paymentus for bill pay and money movement services

February 16, 2023

Via: FinTech Futures

Through the partnership, Citizens will utilise Paymentus Bill Center and Paymentus Loan Payments, both powered by Paymentus’ instant payments network (IPN). Paymentus Bill Center provides customers a holistic view of all their bills and financial obligations, as well as payment […]


Activity, Retail Banking

As uncertainty continues, financial institutions must provide revitalised client-first approaches

January 31, 2023

Via: FinTech Futures

Ambiguity is a given in the environment many financial institutions find themselves in, as neither stability nor significant growth can be guaranteed. With rising inflation, uninspiring GDP growth, tightening central bank interest rates, turbulent geopolitics, and numerous COVID-19 variants, bankers […]


Activity, Capital and Risk, Operational, Retail Banking

Building a future-ready bank

January 25, 2023

Via: FinTech Futures

Will it be tokenisation? The metaverse? A new revolutionary payment mechanism? Or something else more abstract? The opportunities are endless… but one concept dominates the retail banking world and continues to be discussed year in year out: how can banks […]


Activity, Retail Banking

Methods to Create Effective Customer Journeys for Your Bank

January 18, 2023

Via: Bank Director

In recent years, there has been an increase in the number of job positions for chief customer experience officers across financial institutions (FI) of all sizes. Those roles were created to help an FI focus outwardly and represent the customers’ […]


Activity, Retail Banking

Goldman Sachs loses $3bn over three years on platform solutions business

January 18, 2023

Via: FinTech Futures

Reuters reports the firm outlined a pre-tax loss for the unit, which includes its transaction banking, credit card and fintech businesses, of $1.2 billion for the first nine months of 2022. This follows a $1.05 billion loss in 2021 and […]


Activity, Capital and Risk, Credit, Retail Banking

Frost Bank to offer home loans after more than 20-year hiatus

January 12, 2023

Via: Banking Dive

San Antonio-based Frost Bank prides itself in its ability to offer its customers services they want, Blair McGrain, the bank’s chief marketing officer attests. That’s why the $52.9 billion-asset institution is bringing back a product it hasn’t offered since 2000: […]


Activity, Retail Banking

Citi to wind down China retail presence

December 19, 2022

Via: Banking Dive

Leaving China would mean Citi has an exit strategy in place for 12 of the 13 markets from which it said in April 2021 it would retreat. Poland is the exception. Citi added two markets to its exit list this […]