Category: Retail banking

October 23, 2018

The big banks’ credit-card wars are heating up again. Citigroup, one of the largest issuers of U.S. credit cards, is revamping the rewards structure for its top-tier card to compete with offerings from J.P. Morgan Chase and American Express, according […]

October 18, 2018

After successfully pushing in 2016 for the departure of the CEO of beleaguered U.S. bank Wells Fargo & Co. (WFC – Get Report), Democratic Senator Elizabeth Warren of Massachusetts is now gunning for another. In a press release Thursday, Warren […]

October 4, 2018

HSBC Fusion will offer a single point of access, whether in the branch, by phone or through digital banking services, where customers can manage both their personal and business finances. Users will be assigned one point-of-contact for both their business […]

September 18, 2018

Banks, you’ve been warned. About two-thirds of Amazon Prime members would try a free online bank account from the e-commerce giant, according to a report from consultant Bain & Co. That’s considerably higher than the percentage of regular Amazon customers […]

August 14, 2018

Here’s one reason to put your avocado toast and poke bowls on credit — if you can pay them off in full, of course. There’s a revamped Capital One COF, +1.59% card on the market aimed at foodies that will […]

August 3, 2018

Chase Bank ATMs now allow customers to withdraw cash using their phones’ mobile wallet and NFC capabilities. The bank’s ATM network has around 16,000 terminals throughout the US, but customers can also use ATM vestibules from outside the bank. This […]

August 3, 2018

Starling is moving into the banking-as-a-platform space, enabling third party companies to craft their own financial services offerings using the challenger’s banking license and API infrastructure. Starling says the service bundle will enable retailers, brands and fintechs to develop and […]

July 26, 2018

For smaller FIs where “digital transformation” may still mean establishing a mobile app, some are far ahead of their peers. Bank Innovation previously reported on the mobile app user numbers of the country’s biggest banks, and on average 44% of […]

July 25, 2018

Modernising a bank is not easy and most of the difficulties come down to legacy systems. Banks need to adopt new digital core banking platforms, but what’s blocking adoption are the worries that come with transferring data from a legacy […]

July 23, 2018

The plan is to install ATMs and digital service kiosks at 35 of its branches by 2020. The bank says its redeployed tellers will become branch digital ambassadors and service executives or perform other advisory roles. To make it clear, […]