Category: Retail banking

January 15, 2019

By integrating Citi rewards into the MoneyBack platform, Citi cardholders can convert their credit card points into MoneyBack points on the website or mobile app, which then can be used at over 600 partner outlets for discounts, including PARKnSHOP and […]

January 9, 2019

According to Glassbox, its analytics platform allows users to capture, index, search, retrieve, replay and drive real-time machine learning-driven insights from data related to digital customer journeys. The idea is to enable “online customer experience professionals to receive automatic alerts […]

January 9, 2019

UCN Plus ® – patents pending – was officially launched last month by The TALL Group of Companies, the UK’s leading provider of secure electronic and paper payments solutions, and DIA Europe, providers of the Kappa cheque fraud prevention platform. […]

January 7, 2019

USAA Federal Savings Bank has been ordered to pay $12 million in restitution to customers and got hit with a $3.5 million fine for its unusual payment behaviour. In its consent order, the Consumer Financial Protection Bureau (CFPB) says it […]

January 4, 2019

Citi is rolling out a new credit card that will round up the number of rewards points that consumers earn in an effort to get them to use their credit cards for smaller, routine purchases. The Citi Rewards+ credit card […]

December 3, 2018

To verify their identity online, people are still usually dependent on physical or digital proof managed by a central party, whether it’s a passport number, proof of address, driver’s license, user credentials or other means. Mastercard says that this dependence […]

November 29, 2018

It’s noon. You’re halfway through your road trip, miles of highway behind you and your stomach tells you its lunchtime. Your passenger asks Siri for directions to the nearest McDonald’s. From the restaurant’s mobile app, he orders two No. 3 […]

October 23, 2018

The big banks’ credit-card wars are heating up again. Citigroup, one of the largest issuers of U.S. credit cards, is revamping the rewards structure for its top-tier card to compete with offerings from J.P. Morgan Chase and American Express, according […]

October 18, 2018

After successfully pushing in 2016 for the departure of the CEO of beleaguered U.S. bank Wells Fargo & Co. (WFC – Get Report), Democratic Senator Elizabeth Warren of Massachusetts is now gunning for another. In a press release Thursday, Warren […]

October 4, 2018

HSBC Fusion will offer a single point of access, whether in the branch, by phone or through digital banking services, where customers can manage both their personal and business finances. Users will be assigned one point-of-contact for both their business […]