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Category: Retail Banking


Products, Retail Banking

Bank jobs to be decimated by new technology

October 2, 2019

Via: Finextra

As many as 200,000 jobs will disappear as machines replace labour during a new ‘golden age of banking efficiency’, the 225-page report states. And it’s not just the robot revolution doing the damage, as US banks elevate tech spending annually […]


Channels, Products, Retail Banking

Lloyds adds new social sharing features to mobile app

September 16, 2019

Via: Finextra

Whether it’s paying a friend for a pizza or contributing to a taxi fare, the new service allows customers to instantly alert their contacts when a payment has been made. New search tool features enable customers to review all of […]


Products, Retail Banking

RBC opens robo-advisory service to cash-poor customers

September 13, 2019

Via: Finextra

Rajan Bansi, senior director, Investments & Advice, RBC InvestEase, says the change reflects learnings since the national launch of RBC InvestEase last November. “We know there are Canadians who want to invest, but don’t feel they have enough money or […]


Products, Retail Banking

What sets the Apple credit card apart? It wasn’t created by a bank, company says

September 10, 2019

Via: Market Watch

It has become obvious that Silicon Valley is going to disrupt the banking business. First, it was the likes of Paypal. Then, Facebook FB, +0.68% with the Libra digital currency. And now it’s Apple AAPL, +0.43% with Apple Card. According […]


Products, Retail Banking

Retail credit cards are squeezing the financially vulnerable as their delinquency rate rises — how to avoid this mistake

September 5, 2019

Via: Market Watch

For the past two months, Becky Beach, an avid shopper with a low credit score, has found herself trapped in the “shop more, earn more points” game that retailers play. Beach, a 37-year-old stay-at-home mom, has been overdue on two […]


Products, Retail Banking

The U.S. Payment Card Market Tops $6 Trillion Commercial Cards Account for 23%

September 5, 2019

Via: PR Newswire

CARPINTERIA, Calif., Sept. 5, 2019 /PRNewswire/ — Commercial and consumer credit, debit, and prepaid cards issued in the U.S. generated $6.130 trillion in spending for goods and services in 2018, according to The Nilson Report, the leading card and mobile […]


Capital and Risk, Operational, Products, Retail Banking

Credit Suisse to reduce reliance on branch network, invest millions in digital

August 27, 2019

Via: Finextra

Following a trend seen throughout Europe and North America, Credit Suisse is making significant changes at its Swiss Universal Bank (SUB) to tackle a new environment shaped by growing pressure on margins, digitisation, new rivals and evolving, tech-focused customer needs. […]


Products, Retail Banking

New US banking service launches for international students

August 23, 2019

Via: Banking Technology

The Pie News reports that North Loop, whose checking accounts and debit cards are issued by partner Evolve Bank and Trust, has been set up by a former international student in order to combat the financial problems overseas students face. […]


Products, Retail Banking

Bank of America hails surge in mobile P2P payments

August 22, 2019

Via: Finextra

The bank says that in the first nine months, Zelle users sent and received a total of 163 million transactions, compared to 157 million transactions throughout 2018. As people increasingly turn to cashless solutions to move and manage their money, […]


Products, Retail Banking

How to Deliver a Full Customer Experience Over Mobile Banking

August 21, 2019

Via: Bank Director

With most banking activity taking place on mobile, banks must innovate in order to deliver the full customer experience straight to customers’ fingertips. With more people using their phones to access banking services, banks cannot afford to miss out on […]