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Category: Retail Banking


Channels, Products, Retail Banking

Beware the Fees That Come With Some Money Transfers on Apps

April 24, 2020

Via: The New York Times

Money transfer apps, which allow you to quickly pay friends and family through your smartphone, have grown in popularity in recent years. And the coronavirus pandemic has only expanded their use — to pay gig workers, make donations or simply […]


Channels, Products, Retail Banking

World bank predicts sharpest decline in remittances in recent history

April 22, 2020

Via: Finextra

The projected fall, which would be the sharpest decline in recent history, is largely due to a fall in the wages and employment of migrant workers, who tend to be more vulnerable to loss of employment and wages during an […]


Capital and Risk, Credit, Products, Retail Banking

Goldman Sachs, the white-shoe investment bank, launches installment loan business with JetBlue

April 10, 2020

Via: CNBC

Goldman Sachs is taking another step into the world of retail banking with an installment loan product that’s launching with JetBlue Airways. The bank quietly released a website for something called MarcusPay this week, allowing users to break up big-ticket […]


Channels, Products, Retail Banking

Ordo launches free P2P payments service in wake of COVID-19

April 1, 2020

Via: Banking Technology

The firm, which counts Nationwide among its investors, has launched its Neighbour2Neighbour system, which will allow users to receive payments via a request system connected to their bank account. Ordo has released the new platform free of charge for users […]


Products, Retail Banking

U.S. Bank Announces Assistance for Customers Affected by coronavirus

March 13, 2020

Via: Yahoo

U.S. Bank today announced that it is making immediate adjustments to certain consumer and small-business products to make them more affordable for customers. The temporary measures, which will be in place until March 31 and be re-evaluated as the situation […]


Products, Retail Banking

Lloyds signs customer experience deal with Google Cloud

March 10, 2020

Via: Banking Technology

The deal is part of Lloyds’ three-year £3 billion investment in IT transformation, a project it kicked off in February 2018. Google Cloud is deploying a range of services to “help streamline and improve the customer experience” over a five-year […]


Business Banking, Products, Retail Banking

Visa partners with Clinc to offer clients conversational AI

March 5, 2020

Via: Banking Technology

The firm will serve the banks, credit unions and financial institutions which use Visa’s application programme interfaces (APIs) with voice-powered capabilities such as fund transfers, bill payments and opening a new credit card. The Michigan-based firm, which launched its first […]


Products, Retail Banking

Robinhood outage locks users out of recovering US market

March 3, 2020

Via: Banking Technology

For nearly the entire day yesterday, its 10 million users were unable to access their accounts and make trades. Meanwhile, the Dow Jones Industrial Average experienced a 1,294 point gain – its biggest point gain ever according to Business Insider. […]


Products, Retail Banking

Citigroup unveils free robo-advisor for customers with at least $50,000 at the bank

January 30, 2020

Via: CNBC

Citigroup is making a push for investors’ dollars with a new digital robo-advisor that’s free for customers with at least $50,000 in deposits or investments at the bank. That’s the threshold needed to qualify for the bank’s Citi Priority bundle […]


Channels, Products, Retail Banking

One in five people could have access to central bank digital currencies within three years

January 24, 2020

Via: Finextra

Following up on a survey from last year, BIS quizzed 66 central banks, covering 75% of the world’s population and 90% of its economic output, about their intentions regarding CBDCs. Some 80% of respondents (up from 70% a year ago) […]