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Category: Retail banking


Business banking, Products, Retail banking

Citi partners with MoneyBack for customer rewards

January 15, 2019

Via: Banking Technology

By integrating Citi rewards into the MoneyBack platform, Citi cardholders can convert their credit card points into MoneyBack points on the website or mobile app, which then can be used at over 600 partner outlets for discounts, including PARKnSHOP and […]


Products, Retail banking

US bank customers enter Glassbox’s digital world of pane

January 9, 2019

Via: Banking Technology

According to Glassbox, its analytics platform allows users to capture, index, search, retrieve, replay and drive real-time machine learning-driven insights from data related to digital customer journeys. The idea is to enable “online customer experience professionals to receive automatic alerts […]


Products, Retail banking

Core Retail rolls out cheque fraud protection tech

January 9, 2019

Via: Finextra

UCN Plus ® – patents pending – was officially launched last month by The TALL Group of Companies, the UK’s leading provider of secure electronic and paper payments solutions, and DIA Europe, providers of the Kappa cheque fraud prevention platform. […]


Products, Regulations, Retail banking

USAA customers to get $12m back for payment errors

January 7, 2019

Via: Banking Technology

USAA Federal Savings Bank has been ordered to pay $12 million in restitution to customers and got hit with a $3.5 million fine for its unusual payment behaviour. In its consent order, the Consumer Financial Protection Bureau (CFPB) says it […]


Products, Retail banking

Citi’s new credit card lets you round up points on small purchases — but is it worth getting?

January 4, 2019

Via: Market Watch

Citi is rolling out a new credit card that will round up the number of rewards points that consumers earn in an effort to get them to use their credit cards for smaller, routine purchases. The Citi Rewards+ credit card […]


Products, Retail banking

Mastercard and Microsoft forge digital identity partnership

December 3, 2018

Via: Finextra

To verify their identity online, people are still usually dependent on physical or digital proof managed by a central party, whether it’s a passport number, proof of address, driver’s license, user credentials or other means. Mastercard says that this dependence […]


Channels, Products, Retail banking

What Your Bank Can Learn From McDonald’s

November 29, 2018

Via: Bank Director

It’s noon. You’re halfway through your road trip, miles of highway behind you and your stomach tells you its lunchtime. Your passenger asks Siri for directions to the nearest McDonald’s. From the restaurant’s mobile app, he orders two No. 3 […]


Products, Retail banking

Citigroup escalates credit-card wars with boost to top card’s dining, air travel rewards

October 23, 2018

Via: CNBC

The big banks’ credit-card wars are heating up again. Citigroup, one of the largest issuers of U.S. credit cards, is revamping the rewards structure for its top-tier card to compete with offerings from J.P. Morgan Chase and American Express, according […]


Business banking, Capital and risk, Credit, Products, Regulations, Retail banking

Wells Fargo CEO Sloan Must Go, Senator Warren Tells Fed Chairman

October 18, 2018

Via: TheStreet banks

After successfully pushing in 2016 for the departure of the CEO of beleaguered U.S. bank Wells Fargo & Co. (WFC – Get Report), Democratic Senator Elizabeth Warren of Massachusetts is now gunning for another. In a press release Thursday, Warren […]


Products, Retail banking

HSBC gives US customers single platform for business and personal banking

October 4, 2018

Via: Finextra

HSBC Fusion will offer a single point of access, whether in the branch, by phone or through digital banking services, where customers can manage both their personal and business finances. Users will be assigned one point-of-contact for both their business […]