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Category: Retail Banking


Products, Retail Banking

Hong Kong’s Hang Seng Bank to unveil 600 cardless ATMs

December 3, 2019

Via: Banking Technology

Powered by near field communication (NFC) connections – i.e. contactless technology, and QR codes, the ATMs will offer customers a choice of how they access their money. “We are excited about introducing NFC technology into our customers’ banking experience, offering […]


Activity, Products, Retail Banking, Trading

Robinhood plans free U.K. stock-trading launch in first quarter

November 20, 2019

Via: Bank Innovation

Robinhood Markets Inc. plans to offer its stock-trading service outside the U.S. for the first time, launching in the U.K. in the first quarter of 2020. The startup, valued at $7.6 billion in its most recent fundraising, received authorization from […]


Products, Retail Banking

Bank of Georgia launches AI-powered personal finance tool

November 14, 2019

Via: Banking Technology

MBank, underpinned by technology company Strands, will feature smart personal finance management to help users track their spending and categorise their finances, income, and expenses. “Putting personal finance management at the heart of digital banking gives way to smart, personalised […]


Products, Retail Banking

Banking sector urged to improve customer experience for disabled people

November 12, 2019

Via: Finextra

The research has prompted calls for businesses and organisations to rethink how they target disabled consumers and their families, whose spending power – the so-called Purple Pound – is estimated to be £249 billion every year. 75% of disabled people […]


Channels, Products, Retail Banking

Bank of America unveils new mobile banking app with loan applications built in

October 29, 2019

Via: Banking Technology

The facelift means customers can submit applications for a credit cards, auto loans and home loans through the app, as well as giving them access to credit card debt reduction insights, which will be available from next year, and them […]


Products, Retail Banking

Bank of America unveils redesigned mobile app

October 25, 2019

Via: Finextra

The sleek, modern design makes it even easier to navigate all of Bank of America’s robust mobile banking features. The latest version of the app also includes enhancements to Erica®, the bank’s AI-driven virtual financial assistant, designed to help clients […]


Channels, Products, Retail Banking

Bank of America releases Accounts Payable Optimization toolkit

October 18, 2019

Via: Finextra

Deciding between card, wire, automated clearinghouse (ACH) or supply chain finance depends on the nature of each individual supplier and is a complex, time-consuming task. To address that client need, Bank of America Merrill Lynch has introduced Accounts Payable Optimization. […]


Products, Retail Banking

Bank jobs to be decimated by new technology

October 2, 2019

Via: Finextra

As many as 200,000 jobs will disappear as machines replace labour during a new ‘golden age of banking efficiency’, the 225-page report states. And it’s not just the robot revolution doing the damage, as US banks elevate tech spending annually […]


Channels, Products, Retail Banking

Lloyds adds new social sharing features to mobile app

September 16, 2019

Via: Finextra

Whether it’s paying a friend for a pizza or contributing to a taxi fare, the new service allows customers to instantly alert their contacts when a payment has been made. New search tool features enable customers to review all of […]


Products, Retail Banking

RBC opens robo-advisory service to cash-poor customers

September 13, 2019

Via: Finextra

Rajan Bansi, senior director, Investments & Advice, RBC InvestEase, says the change reflects learnings since the national launch of RBC InvestEase last November. “We know there are Canadians who want to invest, but don’t feel they have enough money or […]