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Category: Retail Banking


Products, Retail Banking

New US banking service launches for international students

August 23, 2019

Via: Banking Technology

The Pie News reports that North Loop, whose checking accounts and debit cards are issued by partner Evolve Bank and Trust, has been set up by a former international student in order to combat the financial problems overseas students face. […]


Products, Retail Banking

Bank of America hails surge in mobile P2P payments

August 22, 2019

Via: Finextra

The bank says that in the first nine months, Zelle users sent and received a total of 163 million transactions, compared to 157 million transactions throughout 2018. As people increasingly turn to cashless solutions to move and manage their money, […]


Products, Retail Banking

How to Deliver a Full Customer Experience Over Mobile Banking

August 21, 2019

Via: Bank Director

With most banking activity taking place on mobile, banks must innovate in order to deliver the full customer experience straight to customers’ fingertips. With more people using their phones to access banking services, banks cannot afford to miss out on […]


Products, Retail Banking

RBS credit card customers left in the dark after IT outage

August 20, 2019

Via: Finextra

Acknowledging the problem, RBS says: “Some customers are unable to view credit card information on online and mobile banking. “We are also experiencing some problems with our telephony service for credit cards, which is limiting our ability to assist customers […]


Products, Retail Banking

Capital One reveals huge data breach by hacker

July 30, 2019

Via: Banking Technology

An external security investigator notified Capital One on 17 July and the breach was confirmed on 19 July. The FBI has arrested the alleged hacker and taken them into custody. The Financial Times reports that the suspect is Paige Thompson, […]


Products, Retail Banking

JPMorgan rolls out robo-advisor

July 11, 2019

Via: Finextra

Available on Chase.com and the Chase mobile app, the service builds portfolios to match individual consumer preferences for risk tolerance, financial goals and time horizon. Portfolios are created using a diverse mix of JPMorgan ETFs and customers are charged an […]


Products, Retail Banking

Startup Branch wants to build a money services platform for hourly workers

July 11, 2019

Via: Bank Innovation

With the growth of digital finance tools, a group of startups is looking to reach those who may be left behind, namely hourly workers. Among them, Minneapolis-based Branch is working with employers to offer such employees digital money management tools […]


Capital and Risk, Credit, Products, Retail Banking

As Economy Creeps Into Old Age, Amazon’s Bank Bets on Buyers With Bad Credit

June 24, 2019

Via: TheStreet

On the lips of Wall Street analysts, a new expression is taking hold as speculation mounts that the U.S. economy might be slowing down: the “late-cycle” trade. It’s a jargony way of describing a simple concept: Investors can make fast […]


Products, Retail Banking

Lloyds app now lets customers see savings and credit card accounts from other banks

June 17, 2019

Via: Finextra

The group’s three brands – Lloyds, Halifax and Bank of Scotland – all already allow customers to see all of their current accounts in their banking apps. The credit card and savings feature currently only includes the three sister brands […]


Capital and Risk, Credit, Products, Retail Banking

Amazon’s newest credit card could be a double-edged sword for people with bad credit

June 10, 2019

Via: Market Watch

Amazon’s newest credit card is designed to appeal to consumers who are looking to improve their credit score. It comes with an unusual structure — and some major caveats. The Amazon Credit Builder card AMZN, +3.38% will function as a […]