BLKB selected NetGuardians’ fraud mitigation software and plans to go live with it in H2 this year.
“Everything we do is for our customers,” states Christoph Schaer, chief operating officer (COO) at BLKB.
“By working with NetGuardians we will be able to give them the best protection against fraudsters and improve our service to them.
“The accuracy of the software means we will only contact them when a transaction is highly likely to be fraud. This has two benefits – we will stop more fraud and contact our customers less often. It’s a win-win.”