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‘PPP fatigue’ sends lenders to Customers Bank’s white-label service

February 4, 2021

Amid the Small Business Administration’s rebooted Paycheck Protection Program (PPP), some lenders have turned to Customers Bank’s white-label service to handle PPP loan origination, funding and forgiveness in an attempt to avoid some of the delays and hassles that overwhelmed many lenders last year.

The service, which allows banks to integrate a web page that goes to Customers’ application portal, allows PPP-fatigued banks to indirectly participate in the program. Customers built the platform near the end of the first PPP round last spring.

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