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How can banks protect the new breed of fraud victims?

August 1, 2022

Long gone are the days of going into a branch for our everyday banking needs, with everything from online banking and buy now, pay later (BNPL) services to cashless and contactless payments soaring in popularity. Last year alone, 93% of customers used one or more digital payment methods and BNPL services accounted for $100 billion in purchases.

This surge in online banking may make customers’ lives more convenient. However, it also opens them up to more opportunities to be defrauded.

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