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HSBC to offer gender-neutral banking in bid for inclusivity

July 25, 2022

HSBC Holdings’ U.K. unit is planning to stop collecting data on the gender of its customers across some products as the bank pursues more inclusive services for nonbinary and trans people.

The bank has begun removing references to gender in some products including HSBC Kinetic, its mobile-first banking business account, and its new tool for mortgages in principle, according to a company spokeswoman. It is part of a wider review into the inclusivity of its offerings and further changes are being explored.

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