“Agile banking,” a term of the moment, becomes something to take seriously when it is shown to cut costs, increase efficiency, please and retain customers, empower employees, and add to the bottom line.
Make no mistake, agile banking is a real thing.
Some banks, big and small, have started to recognize its merits. A few of those have actually implemented it in some way and have shown results. Some say it’s the future of retaining relevancy for banking as a whole, even as both technology and business operations in the wider world evolve.
