Tag: Digital Platform

Retail Banking

How to Deliver a Full Customer Experience Over Mobile Banking

August 21, 2019

Via: Bank Director

With most banking activity taking place on mobile, banks must innovate in order to deliver the full customer experience straight to customers’ fingertips. With more people using their phones to access banking services, banks cannot afford to miss out on […]

Channels, Retail Banking

What Your Bank Can Learn From McDonald’s

November 29, 2018

Via: Bank Director

It’s noon. You’re halfway through your road trip, miles of highway behind you and your stomach tells you its lunchtime. Your passenger asks Siri for directions to the nearest McDonald’s. From the restaurant’s mobile app, he orders two No. 3 […]