Top

Former Maryland Insurance Agent Pleads Guilty to Stealing $369K

Puerto Rican bank sues Fed for $150M in damages

JP Morgan and fellow Viva Wallet shareholder WeRealize exchange lawsuits

Barclays slashes 5,000 jobs in cost-cutting effort

Sen. Warren draws more support for crypto crackdown bill

Tag: digital assistant

Activity, Retail Banking

Bank of America wants a human bridge for its AI help

December 12, 2022

Via: Banking Dive

Erica, which was launched in 2018, garnered 1 billion client interactions and has helped 32 million users. Bank of America expects Erica, early next year, to connect clients to banking agents regarding new products and services, such as mortgages, credit […]